Job Description

Purpose of the Job: We are seeking experienced Senior Engineers to join our software maintenance and support team. As a Senior Engineer, you will be responsible for providing maintenance and support for OSP 10 and Rel 7.7 software products. Your expertise in Corgi, Pacemaker for RHEL HA, Python, git, Ansible, and Jenkins/Groovy will be crucial in ensuring the stability and reliability of our software offerings. You will work closely with a team of engineers, reviewing published vulnerabilities, and providing support to customers who are using previous versions of our software products. You will perform research, design, implementation, and support tasks as a member of the Capgemini team, adhering to project guidelines, quality standards, and code conventions.
Main Tasks and Responsibilities:

• Provide maintenance and support for OSP 10 and Rel 7.7 software products.
• Review and address published vulnerabilities to ensure the software remains secure and resilient.
• Collaborate with a team of engineers to troubleshoot and resolve customer issues.
• Assist in backporting critical CVEs (Common Vulnerabilities and Exposures) to maintain software security.
• Work closely with kernel developers to address software issues and optimize performance.
• Maintain a thorough understanding of the software products and their functionality.
• Collaborate with internal teams to develop and implement software patches and updates.
• Contribute to the improvement of software maintenance processes and procedures.
• Stay up to date with industry trends and advancements to provide proactive support and recommendations.
• Ensure that assigned areas are delivered within set deadlines and meet required quality objectives.
• Provide estimations, agree on task duration with the manager, and contribute to the project plan of the assigned area.
• Analyze the scope of alternative solutions and make decisions about area implementation based on experience and technical expertise.
• Report on area readiness/quality and raise red flags in crisis situations beyond their area of responsibility.
• Initiate and conduct code reviews, and create code standards, conventions, and guidelines.
• Collaborate with other teams.

• 5-8 years of experience as a Senior Consultant in OpenStack.
• Extensive experience in OpenStack, including deployment, support, maintenance, and troubleshooting.
• Experience in technical customer support related to OpenStack issues.
• Knowledge in Python, Shell scripting, Ansible.
• Knowledge of RedHat and Linux.
• Knowledge in DevOps/CICD.
• Experience with Jenkins, GitHub, and other CI/CD automation tools.

• Exposure to one or more cloud technologies like VMware, AWS, Azure, Google Cloud, or IBM Cloud.
• Experience with containerization and virtualization technologies such as Docker, Kubernetes, and OpenShift.