Job Description

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

General Description

Identifies, develops, and builds profitable relationships with prospects and customers consistent with the objectives of the bank. Actively works with customers and develops prospects consistent with the credit culture of the bank. Is pro-actively identifying and working with customers to ensure the credit quality standards of the bank. Develops relationships and supports other departments and colleagues to provide customers and prospects the solutions recommended.

Essential Duties and Responsibilities:

• Review commercial loans (term loans and lines of credits) transferred to the work-out portfolio for either retention or liquidation.

Confer with authorized manager (senior lending officer) from Special Loans Division on appropriate strategies to implement.

• Monitor and manage loans in work-out portfolio for performance.
• Prepare and update periodic written action plans for each individual loan documenting progress with work-out.
• Review and analyze

. Review, authorize and participate in loan closings. * Ongoing engagement in collection activity via telephone calls and written correspondence with delinquent accounts.

• Manages and responds to weekly and monthly portfolio reports related to Special Loans.
• Initiates and coordinates with our attorney any legal action vs borrowers in the work-out portfolio.
• Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program.
• Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of referral sources, and other professionals in the industry.
• Develops a strong understanding of company, industry, business and needs to assist in customer calling efforts.
• Sets objectives for each relationship in terms of revenue contribution, etc.
• Calls on existing or prospective clients to discuss and promote all Bank products and services to establish a total client banking relationship.
• Discusses financing opportunities and general business conditions; may assist in forecasting clients\xe2\x80\x99 credit needs and develops solutions to serve their financial needs.
• Bring in product specialists, as necessary, to help problem solve or structure transactions.
• Negotiates transactions; prices loan products within targeted rate of return; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements.
• Exercises sound credit and risk judgement in approving transactions.
• Recommends approval when transaction size exceeds authority limits.
• Ensures the quality of all business introduced to the Bank.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Interfaces with other Bank departments as necessary.
• Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction.
• Resolves all client needs and any internal issues.
• Monitors and analyzes relationship results and account activities.
• Determines client profitability.
• Makes a recommendation regarding accounts to be further developed or eliminated.
• Prepares reports for management.
• Monitors portfolio for quality, risk, and adherence to policy.
• Works with the appropriate staff departments to resolve issues.
• Maintains awareness of competitive products, practices, rates, and changes in market conditions.
• Analyzes problem credits and meets with client to develop solutions to minimize loss exposure.
• May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations.
• Relationships in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential.

Minimum Education

Bachelor\xe2\x80\x99s degree (B.A.) in Business Administration, with a major in Accounting and/or Finance from a four-year college or university.

Experience

Minimum 5 years of lending and credit experience required.

Certifications / Licenses

No certifications or license needed.

Supervisory Responsibilities:

This job has no supervisory responsibilities but in special circumstances may lead the work of others.

Competencies

• Analytical Skills- Exhibits one or more of the following:

• Focus: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments
• Analytical: Collects, researches, and complements data; synthesizes complex or diverse information
• Design: Demonstrates attention to detail; applies design principles; generate creative solutions
• Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
• Communication Skills- Exhibits the following:

• Oral Communication: (Spanish and/or English) Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills.
• Written Communication: (Spanish and/or English) Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.

Additional required competencies

• Accountability
• Collaboration & Teamwork
• Change Agent
• Customer Centric
• Self-Development
• Business Excellence
• Character

Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Commercial/Corporate Banking:

• Knowledge of commercial banking laws and regulations; Corporate and Commercial products and services; Construction Loans; Business Banking; Commercial Banking Market Trends.
• Credit:

• Knowledge of one or more of the following: Commercial and consumer credit regulations, policies, and procedures; Loan analysis, restructuring, and documentation; collection techniques and structured financing analysis.
• Sales:

• Demonstrates knowledge in the following skills: client interviewing, sales, cross selling, consultative sales, proposals preparation, and presentation. Knowledge of industry applicable laws and regulations.
• Computer Skills:

• Knowledge of one or more of the following software\xe2\x80\x99s: Word Processing, Presentations, Spreadsheet, Internet, Internal Business software\xe2\x80\x99s, other related software.
• Office Administration:

• Knowledge of administrative/ office procedures and systems such as word processing, file and record management, transcription, form design, and other office procedures. Also have knowledge of principles and processes for providing customer and personnel services.
• Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Stress levels may increase due to seasonality.
• Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, and talk or hear.

Knowledge, Skills, and Abilities

• Must be highly motivated and goal-oriented to exceed expectations.
• Strong leadership skills and the ability to manage multiple projects and responsibilities are required.
• Ability to establish consultative relationships with business areas.
• Must possess exceptional organizational, time management, administrative, communication, and customer service skills.
• Works well in a team environment or independently.
• Great attention to detail with all work products, output, and communication.
• Ability to deliver presentations in a professional manner (i.e., strong presentation skills).
• Strong interpersonal and problem-solving skills.
• Excellent written and verbal communication skills in English.

Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee\xe2\x80\x99s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us at . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico\xe2\x80\x99s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular\xe2\x80\x99s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you are a California resident, please to learn more about your privacy rights.

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Popular is an Equal Opportunity Employer

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