Job Description

Title:

Senior Clinical Systems Analyst

Department:

KidsInclusive Core

Position Number:

50073102

Hours of Work:

Full-Time Position

Shifts:

0800-1600

Pay Band:

Band-W $51.03-$56.55

Union:

CUPE

Location:

Hotel Dieu Hospital Site



In accordance with Article 9.05, where the previous incumbent returns to this position within the thirty (30) day trial period this position shall be deemed not vacant and the posting will be cancelled. Should the vacancy be cancelled, applicants to this posting shall be notified.


Please note, this posting identifies the current shifts that apply to the position control number. However, this does not guarantee the permanence of the shift time or work assignment for the position. The Hospital reserves its Management Rights under the CUPE Collective Agreement to make changes to shift time and work assignment as it deems necessary.

PRIMARY FUNCTION:

Works with KidsInclusive staff (managers, team leaders, clinicians, support staff, administrators) and/or KHSC information management to establish project scope and objectives. Develops the work plan and resource plan for small to large/complex clinical information systems projects. Conducts analysis and prepares detailed specifications related to system implementation. Designs, configures, tests, debugs and documents system applications. Capable of working at the highest technical level in all phases of systems analysis, development and implementation. Works under general direction of the Manager of computer systems at KidsInclusive.



As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting client and family centered engagement and care in all we do.

PRINCIPLE RESPONSIBILITIES:

Project Management
Evaluates opportunities and establishes objectives and scope, in conjunction with the KidsInclusive staff from small to large complex projects. Develops the project work plan and resource plan, with input from the project team, and is responsible for the detailed planning, coordination, and ultimate outcome of the project.

Project Tasks:
Executes detailed application system tasks for all phases of the systems development lifecycle: problem definition, feasibility study, analysis, outline design, detailed design, implementation, and maintenance. For example: + Acts in conjunction with KidsInclusive staff, to establish the project and produces the statement of requirements
+ Works with the KidsInclusive staff to define what constitutes a solution to the opportunity/problem and produces a logical model of the solution. Conducts workshops and presentations to validate business processes and system solutions with the functional area and/or the user community in conjunction with the project team members.
+ Determines ways of implementing a solution and makes recommendations based on analysis.
+ Pre-Post-implementation evaluation to ensure the clinical application supports the defined clinical care pathway
+ Produces detailed technical, application and user documentation for related clinical information systems or clinical information related business processes
+ Develops system deliverables and documentation for configuration setup, programs, enhancements, reports, forms, interfaces, and conversions required for the system solution. Ensures that proper quality, integration and standards in relation to development objects are maintained.
+ Executes system unit testing and integration testing: works with the team to identify mission critical business process scenarios; identifies transactions and data to be tested; manages expected results versus actual results; conducts preliminary/ALPHA testing; assigns follow up tasks to re-configure and retest; tracks error resolution.
+ Assists in user documentation, training materials development, and training
+ Provide leaders with guidance on new or revised policy and procedure development where impacted by clinical applications



Operational Support
Provides production support and after hours service as required; coordinates problem resolution related to production system issues or errors. For example: + Supports the variety of departmental 3rd party clinical applications used at KidsInclusive (e.g. Caredove, issue reporting system, etc.)
+ Oversees the maintenance and deployment associated with hardware used across KidsInclusive (e.g. laptops/computers/tablets, printers, accessories)
+ Maintain provincially mandated applications and workflows (e.g. HPG, Ontario Health Shared Services, ISCIS, )
+ Complete research requests as assigned
+ Primary contact for AlayaCare issues and escalations for local resolution
+ Identifies opportunities for improvement to KidsInclusive operations



Education/Innovation
Maintains a good working knowledge of KidsInclusive applications and their interrelationships with other systems; maintains knowledge of technological advances; maintains knowledge of how KidsInclusive conducts its business; acts as trainer and mentor to junior Information Management staff; active participant in evaluating and experimenting new technology.




Leadership
Supports the Director and Managers in preparing documentation such as ministry reporting, briefing notes, business cases, presentations, requiring detailed input from the analyst. Contributes towards performance reviews of junior staff



The above statements reflect the general details considered necessary to describe the principal functions of the job as identified,and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

QUALIFICATIONS:

University Degree in Computer Science, Health Informatics or related discipline

or

equivalent combination of education and systems experience in a health care setting. 5 years current systems development experience in a corporate system setting including 2 years recent experience on development and support of clinical information systems; and 3 years of leading information system related project in a clinical setting. 3+ years of experiences working in a clinical environment Knowledge and application of project management methodologies as demonstrated through a minimum of 4+ years' experience managing projects. Knowledge and application of the principles of systems development methodology as demonstrated through at least 4+ years of systems development experience 3+ years recent experience maintaining HIS applications (i.e. AlayaCare, GoldCare, etc. ). Excellent communication skills in both written and oral forms as demonstrated through preparation of technical, training, change management or project documents that engaged users and through presentations to and running of focus groups for multi-disciplinary staff Advanced critical thinking skills Ability to successfully lead multi-disciplinary project teams Experience collaborating and leading clinicians and clinical administrator teams to towards project goals advancing clinical care Knowledge and experience supporting clinical care pathways and understanding clinical service provision Knowledge and understanding of privacy legislation and auditing Knowledge and application of security requirements to protect the systems at KidsInclusive Ability to identify issues relating to systems development, systems operation or project completion, provide solutions and recommend a course of action. Excellent prioritization and organizational skills as demonstrated by the ability to manage own time and successfully complete multiple tasks or projects assigned simultaneously and prioritize the work of project staff. Attention to detail. Comprehensive knowledge of Database Management Systems (dbms) and relational database concepts in a client server environment, including knowledge of SQL Good knowledge of Web Technology/Web Applications Knowledge and understanding of pre-post evaluation methods in a systems development environment for clinical applications Knowledge of MS-Office products (Excel, PowerPoint, Word, Access)

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.


KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee's Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.