Job Description

We are transforming how our Players engage with our games and brand in an increasingly digital world. You will be on a team that is driving the future of our business by enhancing WCLC's digital presence by delivering innovative solutions. Be a part of a team that is shaping the next chapter of digital excellence for WCLC and our Players.

The Role

The Western Canada Lottery Corporation (WCLC) is looking to add a Senior Business Systems Analyst to our Application Delivery team.




You'll play a crucial role in bridging the gap between business needs and technical solutions. Your analytical mindset and exceptional communication skills will help you gather and analyze requirements, identify opportunities for improvement, and design innovative solutions that that help us support our customers. With your ability to manage stakeholders and collaborate effectively with technical teams, you will be a key driver in helping our teams deliver high-quality solutions that meet business objectives and exceed customer expectations. Join our team and bring your expertise to a dynamic and growing organization.



We're looking for someone who can...

Support Project implementations - 75%

Work in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas
Apply industry-standard methodologies - including Agile and SDLC frameworks - to translate business requests into functional requirements, prototypes, and technical solutions Develop detailed functional and nonfunctional requirements, system design specifications, workflow designs, data mapping, system specifications, and other documentation as required Work with architects and technical leads to understand, document, and evaluate software applications and system interfaces Evaluate current business problems and provide advice on the applicability and usability of alternative products or solutions Lead meetings to explain our technical landscape and complexities to all relevant stakeholders, ensuring alignment to Architecture standards, regulatory requirements and/or security controls. Work with vendors and external partners to identify prioritization conflicts and propose alternative solutions or options Rationalize and document technology requirements that would match with proposed products/services to address stakeholder needs Contribute to the design of roadmaps for processes, applications, systems, new functionalities, data migration, and conversion Work with cross-functional teams to enhance player experience by understanding core offerings and identifying opportunities for enhancements in vendor solutions Work on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work Proactively seek out and recommend process, automation, and system opportunities to reduce manual effort/time and decrease implementation time Conduct and document impact and gap analysis Contribute to the maturity of the Systems Analysis domain using continued learning approach and IIBA standards

Help drive small enhancements (BAU) - 25%

Work in a collaborative, iterative environment to efficiently deliver enhancements and new features to existing systems and applications Evaluate requests for application enhancements or upgrades to determine impact to business and integration systems (downstream system dependencies and data feeds/API's) Work with the Product Owner and other Business Analysts on the prioritization of the product backlog of user stories, and defining acceptance criteria sufficiently for testing Update living system documentation based on enhancements and changes

Qualifications

Minimum 3+ years' experience as a Senior Systems Analyst OR Minimum 5+ years' experience as an Intermediate System Analyst in the IT industry documenting the following: system specifications, gap analysis, functional and non-functional requirements, workflow diagram, data mapping spreadsheets Hold a recognized degree or diploma in the field of Computer Science, Computer Engineering, Management Information Systems, or equivalent combination of education and experience is considered an asset Demonstrated experience working within SDLC/Agile: analysis, design, prototyping, integration, testing deployment with cloud, 3rd party hosted, web based or mobile applications Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality Previous experience working in a vendor-managed services model
Experience in digital transformation, enterprise platforms, data & analytics
Demonstrated high level of personal ownership, collaborative teamwork, a holistic value-centric perspective, adaptability, and innovation Advanced experience in SQL, XML, JSON, functional specifications, process mapping tools (e.g.Visio), JIRA and Confluence.

Who we are

You may not have heard of us before, but you've almost certainly heard of the products we help bring to players throughout the Prairie Provinces and the North every day; lottery games like LOTTO 6/49, SPORT SELECT, and dozens of instant scratch tickets.



WCLC is the non-profit organization authorized to manage, conduct, and operate lottery and gaming-related activities at retail and online for the governments of Alberta, Saskatchewan, and Manitoba as well as The Yukon, Northwest Territories, and Nunavut. We work closely with our governmental partners to bring a first-rate lottery experience to our players and meet their changing needs with new technology and tools.



We know it's our people that make this possible, which is why we invest in building talented, adaptable, and accountable teams. We'd love to talk to you about how you fit into that.



Get in the game with WCLC, apply today!



We offer a challenging, collaborative work environment, competitive benefits, and a good work-life balance.