Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



The role is hybrid out of our Toronto or Boston offices.

Manulife Investment Management (\xe2\x80\x9cMIM\xe2\x80\x9d) is the global brand for the global wealth and asset management segment of Manulife Financial Corporation. We draw on more than a century of financial stewardship and the full resources of our parent company to serve individuals, institutions, and retirement plan members worldwide. Headquartered in Toronto, our leading capabilities in public and private markets are strengthened by an investment footprint that spans 19 geographies.

MIM\xe2\x80\x99s global real estate team (\xe2\x80\x9cGRE\xe2\x80\x9d) manages over 73 million square feet of real estate assets globally on behalf of our clients, including Manulife\xe2\x80\x99s general account. GRE is responsible for enhancing client portfolio value and performance by driving comprehensive portfolio and property-level strategies. Our team is expanding its real estate capabilities to meet evolving market opportunities and build a strong and diverse global culture as an entrepreneurial investment manager.

Working as part of the Global Real Estate Operations team (\xe2\x80\x9cGREO\xe2\x80\x9d), the Sr. Associate will be accountable for management portfolio reporting, workforce performance reporting, request-for-proposal (\xe2\x80\x9cRFP\xe2\x80\x9d) responses and other important operating activities.

Responsibilities:

Oversee and deliver management reporting and analysis for portfolio managers and leadership team.

Perform quarterly management reporting and fund-level portfolio analytics

Perform key metrics reporting including leasing, occupancy, and weighted average lease term reporting.

Assist in global oversight of third-party property managers.

Capacity and performance reporting for the Asset Management Oversight Committee.

Other initiatives and special projects as required.

Support reporting and analytics for business development initiatives.

Support of the GRE data definition dictionary and benchmarking.

Perform portfolio data validation for investor RFPs and questionnaires.

Assist with projects, analysis, and new initiatives.

Lead new property technology initiatives and implementations.

Perform business case analysis for new platform technologies.

Support the roll-out of new technologies.

Act as business side subject matter expert for GRE technology applications.

Coaching, mentoring and subject matter expert.

Train new collaborators and users on GRE technology applications and process.

Form relationships and collaborate closely with internal clients, senior leadership, regional teams, and external partners.

Knowledge/Skills/Competencies/Education:

• Minimum 5 years in a real estate operations role at a real estate investment manager.
• Strong financial analysis background and ability to bring best practices from previous experience. Understanding of property accounting processes related to leasing, building expenses and capital expenditures.
• Knowledge of Yardi Accounting System.
• Ability to manage many different sets of collaborators. Excellent collaboration and good relationship management skills.
• Good interpersonal skills - verbal and written. Excellent organizational skills and the ability to process large amount of paperwork / documentation.
• Strong knowledge of accounting concepts related to leasing, building expenses, and capital expenditures will be highly regarded.
• Skills in troubleshooting, understanding how to source information from our database systems and the ability to access building financials and leasing information from accounting/real estate systems.
• Ability to travel within Canada, the United States and Asia on a limited basis.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

We lead with our Values every day and bring them to life together. * Boundless opportunity

We create opportunities to learn and grow at every stage of your career. * Continuous innovation

We invite you to help redefine the future of financial services. * Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives. * Championing Corporate Citizenship

We build a business that benefits all collaborators and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $82,500.00 CAD - $148,500.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife