Job Description

You belong at Day & Ross.

Spot Quoter



Full-Time, Temporary (1-year contract)



Somerville, NB



Shift: Monday to Friday, 11:30am-8:00pm





As a Spot Quoter, your main responsibility is to ensure the accuracy of the company's quotes when presenting them to customers over the phone. You will also be responsible for maintaining positive relationships with customers. This position requires a deep understanding of company guidelines and the ability to work independently while also effectively communicating with team members.

How You'll Help:

Provide spot quotes on rates to customers over the phone Receive and process phone calls, emails and web requests from customers through an automated system Gather necessary information from customers and calculate shipment rates. Inputs spot quote into the system so that it can be matched to the bill of lading. Create and manage cases within Salesforce for all customer inquiries and interactions. Maintain a positive customer relationship through clear and effective communication. Adhere to company guidelines to ensure accuracy and efficiency in quoting processes

Your Skills & Experience:

Minimum high school diploma and/or One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Prior pricing experience in transportation would be an asset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume




To apply, visit our Careers page at

dayross.com

.





If you're chosen for the role, you'll be asked to provide reference and criminal background checks before employment. You'll only be contacted if you're selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.



We believe our people are our greatest strength. For over a decade, we've been recognized as one of Canada's Best Managed Companies. We've also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.


As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.




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