Job Description

MONTREAL

Why WSP?

• We value and are committed to upholding a culture of Inclusion and Belonging
• Our Flexible Work Policy \xe2\x80\x93 we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• Our Hybrid Work Policy - a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done.
• A Canadian success story - we\'re proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we\'re growing and pushing ourselves every day to be greater than yesterday - we\'re open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it\'s like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

A day in the life:

The Specialist, HSE Technical Risks Prevention Documentation & Learning, is responsible for creating & rewriting health, safety and environment (HSE) documentation (management system\xe2\x80\x99s processes as well as risk-specific prevention programs, procedures, work instructions, alerts, lessons learnt, etc.), and associated training material.

By using lean tools and principles, the Specialist is expected to \xe2\x80\x9cmodernize\xe2\x80\x9d existing documentation & training material, with the goal that HSE knowledge and lessons learnt sharing within WSP is consistently documented and presented in an engaging and informative way. Both the documentation & training must be clear, concise, evocative, and meaningful for its different type of readers.

The Specialist drafts HSE documentation & training and collaborates with SME\xe2\x80\x99s to write/rewrite HSE documentation on a wide range of risks, so although not a SME himself/herself of every risk, the Specialist needs solid knowledge of HSE Risks Prevention & Management processes.

The documents and training material are co-generated, with cases where the Specialist is the writer, and other times is the editor of documentation drafted by the SMEs. As an editor, the Specialist needs to be mindful of purpose and diligent about effectiveness, spotting wasteful words or digressions, as a means of supporting the writer and adding value for readers, while recognizing that the Gemba work is always the responsibility of the writer.

Key responsibilities include:

• Write new and rewrite existing documentation using lean writing tools and principles
• Edit documentation drafted by SMEs and colleagues
• Periodically evaluate ongoing documentation and training material to ensure that they reflect any changes
• Identify training needs by evaluating areas for improvement in the HSE system and compliance requirements
• Build HSE training matrix, and annual training program
• Develop and/or oversee the creation of training content and eLearning courses
• Create tutorials to help end-users use a variety of applications
• Develop and/or oversee the production of classroom handouts, instructional materials, aids and manuals
• Develop measuring tools to collect learners\xe2\x80\x99 feedback on the training material, training media & instructor
• Deliver training courses and information session on new documentation procedures and policies
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Contribute to and maintain the document and information architecture
• Manage and organize all digital and physical documentation
• Act as the key contact in HSE for all related LMS requests.

PLACEMENT IN THE ORGANISATION

The Specialist, HSE Technical Document Writing and Training Development report to the Senior Manager, Continuous Improvement of the HSE System and Performance. This position works closely with all members of the HSE team and the internal clients, the Business Sectors.

What you will bring to WSP ...

• Knowledge of adult learning principles
• Knowledge of technical communication techniques and lean writing principles
• Degree in either Educational/Instructional Design/Technology, Andragogy, Educational science, or equivalent.
• Bachelor of Science, Engineering, OHS, or Environment; OHS Professional Designation (CRSP-CRBOH) is an asset, or
• Bachelor of Arts, Technical Communication, Scientific Writing or Journalism; Technical writing certification is an asset
• Experience, in writing broad variety of technical content for varied audience, preferably in the field of HSE
• Experience in writing learning outcomes, developing competency statements, and developing HSE training
• IT literate with highly competent use of:

• Microsoft Office suite (Word, Excel and PowerPoint)
• Teams
• SharePoint
• Articulate
• Oracle Learning platform, preferred
• Bilingualism is preferred

Abilities & Attributes:

• Ability to think out of the box to create innovative ways to convey key concepts
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Ability to critically assess/interpret significant amounts of information and produce clear and concise conclusions and recommendations
• Excellent accuracy and attention to detail
• Effective interpersonal skills and ability to work in a team environment
• Flexibility/versatility combined with initiative, drive and ability to manage one\xe2\x80\x99s own workload and priorities, including delivery to challenging deadlines
• Propensity to benchmark against best practices, irrespective of the industry, and continuously improve one\xe2\x80\x99s knowledge
• Knowledge of instructional design theory and adult learning principles
• Proven ability to master the full training cycle
• Proficiency with the development of training programs and materials, including trainee assessments.
• Familiarity or expertise with learning management systems

WSP