Job Description

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**Voir la version fran\xc3\xa7aise ci-dessous**

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei\'s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We\'re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

The integration analyst is responsible for the setup, configuration, and implementation of parameters in various tools, platforms, and services; then supporting clients (merchants and partners) through implementation & certification to Nuvei\'s endpoints.

Once certified, the Integration Analyst will support these clients on an ongoing basis to assist with account maintenance and other operational/technical concerns related to that client\'s integration.

A successful candidate will address customer incidents & issues completely, with a smile, helpful attitude, communicate with customers and team members proactively, and act with a sense of urgency.

Key responsibilities include, but are not limited to:

• Assist new or prospective clients with setting up a development sandbox.
• Act as a subject matter expert when developing & designing onboarding, transaction processing, and reporting solutions for new clients.
• Provide regular status reports on open integration projects to project management teams & leadership
• Develop a strong grasp of the capabilities of the different products.
• Understand and communicate complex technical specifications & API\'s.
• Help clients detect errors and debug request and response messages.

Qualifications include, but are not limited to:

• High school diploma required; Bachelors preferred.
• 3 years\' experience supporting high-tech products for multi-national clients.
• 2 years\' experience working with standard communication protocols (client-server, server-to-server) - IP, HTTP, etc.
• Working knowledge of web-based programming languages & data formatting: Python, Java SE, PHP, JSON, RESTful APIs, HTML, CSS, SQL
• Problem solver with strong analytical skills.
• Strong in Microsoft Office suite of applications.
• Collaborative, engaging, relationship drive work style with technical mindset
• Fluent in English, bi-lingual (French or Spanish) preferred

Working Language

• English (written and spoken) is the language used most of the time and is required for this role, as work colleagues and internal clients are both geographically dispersed within and outside of Quebec.
• A basic knowledge of French is required for any position located within Quebec.

Benefits

Nuvei offers a wide variety of benefits which include:

• Medical, Dental, Vision, LTD, Paid Vacation Time, Paid Sick Time.
• A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei\'s growth.
• Up to 2.5 additional days of annual leave per quarter, if Nuvei achieves its quarterly targets.
• Hybrid working environment.
• Fresh fruit in the office, virtual yoga and meditation classes, as well as other opportunities to get involved in community outreach and employee engagement initiatives.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they\'re empowered to be their true, authentic selves. So, please come as you are. We can\'t wait to meet you.

**La version fran\xc3\xa7aise**

Le monde du traitement des paiements \xc3\xa9volue rapidement, et les entreprises recherchent des partenaires loyaux et strat\xc3\xa9giques, pour les aider \xc3\xa0 se d\xc3\xa9velopper.

NOUS SOMMES NUVEI. Nuvei (NASDAQ : NVEI) (TSX : NVEI), la soci\xc3\xa9t\xc3\xa9 canadienne de fintech qui acc\xc3\xa9l\xc3\xa8re les activit\xc3\xa9s de ses clients dans le monde entier. La technologie modulaire, flexible et \xc3\xa9volutive de Nuvei permet aux entreprises de premier plan d\'accepter les paiements de nouvelle g\xc3\xa9n\xc3\xa9ration, d\'offrir toutes les options de paiement et de b\xc3\xa9n\xc3\xa9ficier de services d\'\xc3\xa9mission de cartes, de services bancaires et de gestion des risques et des fraudes. En connectant les entreprises \xc3\xa0 leurs clients sur plus de 200 march\xc3\xa9s, avec une acquisition locale dans 47 march\xc3\xa9s, 150 devises et 586 m\xc3\xa9thodes de paiement alternatives, Nuvei fournit la technologie et les informations n\xc3\xa9cessaires aux clients et aux partenaires pour r\xc3\xa9ussir localement et \xc3\xa0 travers le monde avec une seule int\xc3\xa9gration.

Chez Nuvei, nous vivons nos valeurs fondamentales et nous nous \xc3\xa9panouissons en r\xc3\xa9solvant des probl\xc3\xa8mes complexes. Nous nous consacrons \xc3\xa0 l\'am\xc3\xa9lioration continue de nos produits et \xc3\xa0 la fourniture d\'un service client sans faille. Nous sommes toujours \xc3\xa0 la recherche de talents exceptionnels pour nous accompagner dans cette aventure !

Votre Mission

L\'analyste d\'int\xc3\xa9gration est responsable de l\'installation, de la configuration et de la mise en \xc5\x93uvre des param\xc3\xa8tres dans divers outils, plates-formes et services, puis de l\'assistance aux clients (commer\xc3\xa7ants et partenaires) par le biais de la mise en \xc5\x93uvre et de la certification des points de terminaison de Nuvei.

Une fois la certification obtenue, l\'analyste de l\'int\xc3\xa9gration apportera un soutien continu \xc3\xa0 ces clients pour les aider \xc3\xa0 maintenir leur compte et \xc3\xa0 r\xc3\xa9soudre d\'autres probl\xc3\xa8mes op\xc3\xa9rationnels/techniques li\xc3\xa9s \xc3\xa0 l\'int\xc3\xa9gration de ce client.

Le candidat retenu traitera les incidents et les probl\xc3\xa8mes des clients de mani\xc3\xa8re compl\xc3\xa8te, avec le sourire et une attitude serviable, communiquera avec les clients et les membres de l\'\xc3\xa9quipe de mani\xc3\xa8re proactive et agira avec un sentiment d\'urgence.

Les Principales responsabilit\xc3\xa9s incluent, mais ne sont pas limit\xc3\xa9es \xc3\xa0 :

• Aider les clients nouveaux ou potentiels \xc3\xa0 mettre en place un bac \xc3\xa0 sable de d\xc3\xa9veloppement.
• Agir en tant qu\'expert en la mati\xc3\xa8re lors du d\xc3\xa9veloppement et de la conception de solutions d\'embarquement, de traitement des transactions et de reporting pour les nouveaux clients.
• Fournir des rapports d\'\xc3\xa9tat r\xc3\xa9guliers sur les projets d\'int\xc3\xa9gration ouverts aux \xc3\xa9quipes de gestion de projet et \xc3\xa0 la direction.
• D\xc3\xa9velopper une bonne compr\xc3\xa9hension des capacit\xc3\xa9s des diff\xc3\xa9rents produits.
• Comprendre et communiquer les sp\xc3\xa9cifications techniques complexes et les API.
• Aider les clients \xc3\xa0 d\xc3\xa9tecter les erreurs et \xc3\xa0 d\xc3\xa9boguer les messages de demande et de r\xc3\xa9ponse.

Qualifications pr\xc3\xa9f\xc3\xa9r\xc3\xa9es

• Dipl\xc3\xb4me d\'\xc3\xa9tudes secondaires requis ; baccalaur\xc3\xa9at de pr\xc3\xa9f\xc3\xa9rence.
• 3 ans d\'exp\xc3\xa9rience dans le support de produits de haute technologie pour des clients multinationaux.
• 2 ans d\'exp\xc3\xa9rience dans l\'utilisation des protocoles de communication standard (client-serveur, serveur-serveur) - IP, HTTP, etc.
• Connaissance pratique des langages de programmation bas\xc3\xa9s sur le Web et du formatage des donn\xc3\xa9es : Python, Java SE, PHP, JSON, RESTful APIs, HTML, CSS, SQL.
• R\xc3\xa9solveur de probl\xc3\xa8mes avec de fortes comp\xc3\xa9tences analytiques.
• Ma\xc3\xaetrise de la suite d\'applications Microsoft Office.
• Collaboration, engagement, style de travail ax\xc3\xa9 sur les relations avec un esprit technique.
• Parfaite ma\xc3\xaetrise de l\'anglais, bilingue (fran\xc3\xa7ais ou espagnol) de pr\xc3\xa9f\xc3\xa9rence.

Langue de travail

• Le travail se fait 99% en anglais (parl\xc3\xa9 et \xc3\xa9crit) l\'\xc3\xa9quipe de travail et la client\xc3\xa8le desservie \xc3\xa9tant dispers\xc3\xa9s g\xc3\xa9ographiquement au Qu\xc3\xa9bec et hors-Qu\xc3\xa9bec.
• Une connaissance fonctionnelle du fran\xc3\xa7ais est exig\xc3\xa9e pour tout poste situ\xc3\xa9 au Qu\xc3\xa9bec.

Avantages

Nuvei offre une grande vari\xc3\xa9t\xc3\xa9 d\'avantages sociaux, notamment :

• Soins m\xc3\xa9dicaux, soins dentaires, soins de la vue, assurance invalidit\xc3\xa9 de longue dur\xc3\xa9e, cong\xc3\xa9s pay\xc3\xa9s, cong\xc3\xa9s de maladie pay\xc3\xa9s.
• Un plan d\'incitation \xc3\xa0 long terme qui permet \xc3\xa0 tous les employ\xc3\xa9s de b\xc3\xa9n\xc3\xa9ficier financi\xc3\xa8rement de la croissance de Nuvei.
• Jusqu\'\xc3\xa0 2,5 jours de cong\xc3\xa9s annuels suppl\xc3\xa9mentaires par trimestre, si Nuvei atteint ses objectifs trimestriels.
• Environnement de travail hybride.
• Des fruits frais au bureau, des cours de yoga et de m\xc3\xa9ditation virtuels, ainsi que d\'autres opportunit\xc3\xa9s de s\'impliquer dans des initiatives de sensibilisation de la communaut\xc3\xa9 et d\'engagement des employ\xc3\xa9s.

Nuvei est un employeur qui pr\xc3\xb4ne l\'\xc3\xa9galit\xc3\xa9 des chances, c\xc3\xa9l\xc3\xa8bre la collaboration et l\'innovation et s\'engage \xc3\xa0 d\xc3\xa9velopper un lieu de travail diversifi\xc3\xa9 et inclusif. L\'\xc3\xa9quipe de Nuvei est compos\xc3\xa9e d\'une multitude de talents, de comp\xc3\xa9tences et d\'ambitions. Nous pensons que les employ\xc3\xa9s sont les plus heureux lorsqu\'ils peuvent \xc3\xaatre eux-m\xc3\xaames et authentiques. Alors, venez comme vous \xc3\xaates. Nous sommes impatients de vous rencontrer.

Nuvei