Specialiste De La Chaà®ne D'approvisionnement

Pointe-Claire, QC, Canada

Job Description


Position description

Depuis le 29 juillet 2022, Saint-Gobain a finalis\xc3\xa9 l\'acquisition de Kaycan, un fabricant et distributeur de mat\xc3\xa9riaux de construction ext\xc3\xa9rieurs au Canada et aux \xc3\x89tats-Unis. Avec cette acquisition, Saint-Gobain a renforc\xc3\xa9 son leadership mondial dans la construction l\xc3\xa9g\xc3\xa8re et durable en devenant le premier acteur en rev\xc3\xaatement au Canada. Nous sommes ravis d\'ajouter de nouveaux produits compl\xc3\xa9mentaires \xc3\xa0 notre vaste gamme de solutions de construction ext\xc3\xa9rieure.

Dans le cadre de cette acquisition, Saint-Gobain vous offre une opportunit\xc3\xa9 de carri\xc3\xa8re passionnante \xc3\xa0 titre de Sp\xc3\xa9cialiste de chaine d\'approvisionement sur site pour notre division Kaycan.

Vos responsabilit\xc3\xa9s :

Responsable de la gestion quotidienne de plusieurs comptes clients, tant externes qu\'internes, dans une optique de cha\xc3\xaene d\'approvisionnement. Cela comprend la saisie et la gestion des commandes, la communication avec les clients concernant l\'\xc3\xa9tat des commandes, la disponibilit\xc3\xa9 des produits, les dates d\'exp\xc3\xa9dition, etc. Le sp\xc3\xa9cialiste de la cha\xc3\xaene d\'approvisionnement travaillera en \xc3\xa9troite collaboration avec l\'\xc3\xa9quipe de la cha\xc3\xaene d\'approvisionnement de notre bureau chef \xc3\xa0 Pointe-Claire, faisant le lien entre les clients et les op\xc3\xa9rations de la cha\xc3\xaene d\'approvisionnement.

  • Gestion des comptes clients. Saisie, gestion et communication des commandes pour plusieurs clients dans plusieurs usines d\'approvisionnement.
  • Validation quotidienne des factures destin\xc3\xa9es aux clients externes
  • Gestion et traitement des commandes \xc3\xa0 l\'exportation
  • Contr\xc3\xb4le et suivi des rapports de commandes en cours pour les succursales de Kaycan.
  • Enqu\xc3\xaater et r\xc3\xa9soudre les probl\xc3\xa8mes de service \xc3\xa0 la client\xc3\xa8le
  • Maintenir les donn\xc3\xa9es des clients et mettre \xc3\xa0 jour les modifications apport\xc3\xa9es aux comptes existants dans la base de donn\xc3\xa9es de l\'entreprise.
  • R\xc3\xa9pondre aux demandes des clients concernant l\'\xc3\xa9tat des commandes, les paiements, les remboursements, etc.
  • Transmettre les pistes de clients au personnel de vente appropri\xc3\xa9
  • Soutenir les autres membres de l\'\xc3\xa9quipe de Pointe-Claire selon les besoins.
Qu\'apportez-vous ?

Formation/Exp\xc3\xa9rience :
  • 3 \xc3\xa0 5 ans d\'exp\xc3\xa9rience dans un poste similaire avec des clients en personne
  • Baccalaur\xc3\xa9at en cha\xc3\xaene d\'approvisionnement, en affaires ou dans un domaine connexe.
  • Parfaitement bilingue - fran\xc3\xa7ais/anglais
  • Comp\xc3\xa9tences exceptionnelles en communication verbale et \xc3\xa9crite
  • Connaissance de l\'informatique : Une exp\xc3\xa9rience avec MS Office est indispensable
  • Excellent sens de l\'organisation
  • Excellent esprit d\'\xc3\xa9quipe, excellentes comp\xc3\xa9tences en mati\xc3\xa8re de service \xc3\xa0 la client\xc3\xa8le et capacit\xc3\xa9 \xc3\xa0 cr\xc3\xa9er et \xc3\xa0 entretenir des relations de confiance avec les autres membres de l\'\xc3\xa9quipe.
REQUIRED QUALIFICATIONS

Ce que nous offrons

En plus d\'une excellente culture de travail o\xc3\xb9 nous travaillons dur, tout en essayant de nous amuser avec divers \xc3\xa9v\xc3\xa9nements, des activit\xc3\xa9s r\xc3\xa9guli\xc3\xa8res \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise destin\xc3\xa9es \xc3\xa0 nos employ\xc3\xa9s et une forte culture de la s\xc3\xa9curit\xc3\xa9, nous offrons \xc3\xa9galement ce qui suit :
  • Heures de travail : 40 heures par semaine
  • Un excellent ensemble de prestations de soins de sant\xc3\xa9
  • Une attention particuli\xc3\xa8re \xc3\xa0 la famille et \xc3\xa0 l\'\xc3\xa9quilibre : Cong\xc3\xa9 parental, cong\xc3\xa9s pay\xc3\xa9s et programme d\'aide aux employ\xc3\xa9s
  • S\xc3\xa9curit\xc3\xa9 financi\xc3\xa8re : REER comp\xc3\xa9titif, RPDB (R\xc3\xa9gime de participation diff\xc3\xa9r\xc3\xa9e aux b\xc3\xa9n\xc3\xa9fices) financ\xc3\xa9 par l\'entreprise et Programme d\'achat d\'actions par les employ\xc3\xa9s (PEG)
  • Journ\xc3\xa9e de b\xc3\xa9n\xc3\xa9volat : Redonner \xc3\xa0 la communaut\xc3\xa9 - chaque employ\xc3\xa9 dispose d\'un jour pay\xc3\xa9 par an qu\'il peut utiliser pour donner de son temps et de ses efforts \xc3\xa0 un organisme de bienfaisance enregistr\xc3\xa9.
  • Le bien-\xc3\xaatre avec nos programmes LiveWell : Vous r\xc3\xa9compenser pour votre mode de vie sain
  • Et bien d\'autres avantages !
Additional Requirements

HERE WE GROW AGAIN! We are looking for a Supply Chain Specialist with a passion for positive business impact. This is a great chance to join a Top Employer and contribute to our growth and success!

Here\'s what we do\xe2\x80\xa6

CertainTeed and Kaycan Group of Companies are subsidiaries of Saint-Gobain -- the world\'s largest building materials company with a 350-year legacy of innovation and growth. Our vision is to Be the worldwide leader in light and sustainable construction .We\'re proud to that Saint-Gobain North America was recognized by Top Employers institute as on the best workplaces in Globally & Canada. Our offerings incorporate and promote the wellbeing for each of us and we are building a future where we collectively work together towards our core purpose to Make the World a Better Home.

What\'s the job?

Responsible for daily management of multiple customer accounts, both external and internal, with a supply chain focus. Includes sales order entry and maintenance, communication with customers regarding order status, product availability, ship dates, etc. The Supply Chain Specialist will work closely with the Supply Chain team at our Head Office located in Pointe-Claire, acting as the link between customers and supply chain operations.
  • Customer account management. Order entry, maintenance, and communication for multiple customers across multiple supplying plants.
  • Daily validation of invoices to external customers
  • Export order management and processing
  • Monitor and follow up on open order report for Kaycan branches
  • Investigate and troubleshoot customer service issues
  • Maintain customer data and update changes to existing accounts in the corporate database
  • Address client inquiries regarding status of orders, payment, refunds, etc.
  • Forward customer leads to appropriate sales personnel
  • Backup other team members in Pointe Claire as needed
What do you bring?

Education/Experience:
  • 3-5 years experience in a similar role dealing with customer in-person
  • Bachelor\'s Degree in Supply Chain, Business, or related field desired
  • Fully bilingual - French / English
  • Exceptional verbal and written communication skills
  • Computer literate : Experience with MS Office is a must
  • Excellent organizational skills
  • Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
Besides a great work culture where we work hard, while trying to have fun with various events, regular companywide activities geared towards our employees and a strong safety culture we also offer the following:
  • Work Hours: 40 hours per week
  • Excellent healthcare benefits package
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive RRSP , Company-funded DPSP (Deferred Profit Sharing Plan) and Employee Stock Purchase Program (PEG)
  • Volunteer Day off: Give back to the community - each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity
  • Wellbeing with our LiveWell programs: Rewarding you for living a healthy lifestyle
  • And more perks!
Who are we ?

Why work for us?
  • At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products
.

Saint-Gobain

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Job Detail

  • Job Id
    JD2225035
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pointe-Claire, QC, Canada
  • Education
    Not mentioned