Job Description

:

Specialist, Digital Content

Full Time, Permanent

Toronto, ON

Reports to: Director, Marketing Technology, Public Websites & Accessibility

Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada\'s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you\'ll be part of an ambitious, diverse team that\'s committed to changing what it is to be blind today.

We\'re looking for a mission-driven Specialist, Digital Content who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

• Collaborates with internal and external stakeholders to conceptualize, develop, test, and deploy impactful and accessible digital content with a focus on website content updates, email campaigns, donation pages and event websites.
• Loads content on public websites and other platforms, manipulating layouts, building forms and other content pages using Drupal 9 and WordPress CMS.
• Builds and maintains peer-to-peer and event fundraising pages and transactional and donation webforms using raisin.
• Deploying email campaigns with Campaign Monitor.
• Manages Google My Business and locations pages on public websites.
• Comfortable with digital media including but not limited to images, videos, image and video file types, and PDFs with ability to utilize Photoshop to manipulate imagery to create web ready image files.
• Ensures that all work complies with brand standards, spelling, grammar, punctuation.
• In all content strategy and implementation work, places emphasis on user experience, user paths, usability best practices, and accessibility.

Requirements:

Who you are:

Education and Certifications

• Degree or diploma in related field, or equivalent work experience.

Experience and Qualifications

• Minimum two years hands-on content management and digital experience.
• Personal or professional experience relating to blindness and vision loss.
• Demonstrated experience, understanding & knowledge of content management systems like Drupal, WordPress, or Shopify.
• Direct email platform experience with Campaign Monitor, Constant Contact, Mailchimp or other modern email platforms.
• An interest and aptitude for basic coding in HTML and CSS.
• Experience using a screen reader, such as JAWS, for testing purposes.
• Knowledge about assistive technology (screen readers, screen magnification, etc.) and how it can be used by people of different abilities to render the online experience accessible.
• An interest in learning more about web accessibility standards and best practices including Web Content Accessibility Guidelines (WCAG 2.0), ATAG (Authoring Tools Accessibility Guidelines) and the Accessibility for Ontarians with Disabilities Act (AODA).
• Knowledge about SEO best practices.
• Experience of knowledge of voiceover technology for iOS and Android an asset.
• Experience with tools like Window Eyes, JAWS, Total Validator, etc. to ensure ongoing compliance with all accessibility standards and general best practices an asset.
• Excellent verbal and written communication skills.
• Proven digital project skills, with experience in implementing projects from conception through completion.
• Detail-oriented with strong organization skills.
• Comfortable working in a high-pressure environment.
• Strong creative and strategic thinking skills with an ability to develop and execute outside-the-box ideas in a fast-paced environment.
• Working knowledge of relevant design, video and audio editing software, including InDesign, Photoshop and Final Cut Pro preferred.
• Strong knowledge of social media best practices.
• Professional attitude, results oriented, self-directed, and flexible.
• Strong computer skills, with proficiency in MS Office.
• Demonstrated strong initiative, as well as the ability to work both independently and as part of a team.
• Personal or professional experience relating to blindness and sight loss is considered an asset.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Benefits:

Perks

We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:

• Flexible and hybrid working arrangements and schedules.
• Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
• Competitive paid time off inclusive of annual vacation entitlement, additional paid holidays, wellness days, and personal days.
• Group insurance benefits include dental, health and vision care.
• Employer-sponsored pension plan.
• Years of service awards and year-round rewards as part of our employee recognition program.
• Enticing internal employee referral program.

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application. Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

Closing date: February 16, 2024

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength - we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission

CNIB Foundation