Schedule
Monday ? Friday, 8:30am ? 4:30pm (Hybrid schedule)


Education Level
Bachelor's degree in Communications, Marketing, or related field.


Career Level
Requires 3 years of relevant experience.














UNIT/PROJECT DESCRIPTION: DeGroote?s Student Experience team supports all students at the DeGroote School of Business ? MBA, BCom, specialized graduate programs and PhD students. As an integrated team, we champion new ideas, collaborate across boundaries, and learn continually to deliver a consistent and inspiring student experience. Our school?s culture is captured by five values: Collaboration, Community, Inclusivity, Innovation and Integrity. This centralized support role, Student Experience Communications Specialist will develop and coordinate an integrated and comprehensive communication calendar of activities for Student Experience (in partnership with the Marketing and Community Engagement (MACE) team), support a consistent DeGroote School of Business brand and facilitate all internal communications strategies with a key focus on the student. The incumbent may be asked to coordinate select event logistics for all elements of the Student Experience team at both sites ? main campus and the Ron Joyce Centre in Burlington JOB SUMMARY: The Specialist, Communications and Events is responsible for developing, implementing, and evaluating a strategic communication plan which includes marketing and event initiatives and incorporating new infrastructure to support the communication and event activities that serve to enhance the overall profile of a department. PURPOSE AND KEY FUNCTIONS:

• Develop, coordinate and implement a strategy and work plan for the communication and promotion of the department.
• Develop the infrastructure to support the communications strategy on an ongoing basis.
• Develop and execute recruitment, events, and communication strategies and related objectives.
• Conduct ongoing market research which includes administering surveys, event evaluations, and planning, coordinating, and facilitating focus groups.
• Provide recommendations on the future development of communication strategy, structure, function, and activity.
• Complete annual needs assessments and write business plans.
• Plan and execute logistics for various events and activities, including providing recommendations on the suitability of space, venues, and set up required for various events.
• Provide event management and marketing advice to others.
• Compile and disseminate ad hoc reports and products to broad audiences and stakeholders.
• Write and design communications, marketing, and dissemination tools for diverse audiences, internal and external to the University, in print and electronic formats.
• Coordinate the use of all facilities and meeting space within the department.
• Liaise with suppliers of contracted services to ensure all agreed upon services have been provided.
• Develop, cultivate, and maintain relationships with various groups and stakeholders.
• Evaluate department websites and make necessary changes regarding graphic layout, content, usability and relevance.
• Develop presentations and present information at a variety of events.
• Source pricing information and order and maintain an inventory of materials and supplies.
• Conduct database and web searches to locate documents and articles that can be used for reference in marketing tools.
• Update and maintain information in databases.

ASSETS:

• Previous experience in a marketing or communications role with strong emphasis on online presence/social media strategies
• Exceptionally skilled at the written word ? to craft messages requiring minimal editing; meeting professionalism standards as set by the DeGroote School of Business
• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing
• Strong knowledge of website design, along with a flair for creative thinking to deliver an exceptional print, online/web and social media presence for the business school?s programs and Student Experience activities
• Ability to negotiate successfully with external vendors
• Working knowledge and/or proficiency using various communications tools and applications including; Photoshop, InDesign, Illustrator, iModules, Wordpress, Slack, Asana, Google Analytics
• Working knowledge/experience with database management tools, in particular CRM applications
• Demonstrated ability to influence stakeholders and colleagues through cross-team projects and change management activities
• Strong analytical and problem solving skills
• Ability to manage several projects for different stakeholders with demanding timelines
• Previous experience in managing time exceptionally well to ensure timelines are met from multiple stakeholders
• Demonstrated ability to collaborate with multiple stakeholders to deliver projects that comply with organizational brand standards, support a strategic plan, and complement an established communications framework
• Ability to use discretion and maintain confidentiality at all times.

ADDITIONAL INFORMATION: Communications strategy and initiatives will be the main focus for this role, with the Events component, as required. During peak times of the year, this role will be required to work outside of normal business hours to attend student-focused activities, workshops and other recruiting related events. While this role is based out of Burlington (Ron Joyce Centre), the position supports both sites. The incumbent will be required to work in Hamilton on a frequent basis based on the activities schedule and the needs of the all Student Experience departments. The Faculty of Business and the Student Experience team embraces the philosophy of a flexible work environment. This role can choose to work remotely up to two days each week (using the current flexible work model of 3 days on-campus/2 days remote). A schedule will be created that supports the operations while considering employee preferences
WHAT WE OFFER: In addition to joining a top ranked university, McMaster offers a very competitive total compensation package that includes but is not limited to:

• Employer Paid benefits such as Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance.
• Participation in a Group Retirement Savings Plan.
• Training, coaching and professional development opportunities
• Employee tuition assistance for continuous development and education
• Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning
• Progressive paid annual vacation plan

How To Apply






To apply for this job, please submit your application online. Please include a cover letter along with a copy of your resume. Thank you for your interest, however only those applicants selected will be contacted.




Employment Equity Statement






McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the ?Dish With One Spoon? wampum agreement. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, M?tis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+. As part of McMaster?s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information. Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.




Vaccination Policy Statement






The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. The University?s Vaccination Policy-COVID-19 Requirements for Employees and Students (the ?Vaccination Policy?), requires all McMaster community members, including employees, accessing a McMaster campus or facility in person to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. While the Vaccination Policy is currently paused, it may resume quickly and on short notice, as informed by public health advice and direction. Should it become necessary in future to resume the Policy, all community members will need to demonstrate compliance at that time. Successful applicants in those positions that work in host hospitals or other healthcare sites that have active vaccination mandates in place will need to comply with these and any other health and safety measures necessary as part of their appointment. The University will continue to follow the guidance of public health organizations to define fully vaccinated status.




Hybrid Work Language






To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.