Specialist, Business Process

Montreal, QC, Canada

Job Description


Req Id: 391832
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Corporate Services is at the centre of the action, providing the support that enables Bell’s industry leadership. Our Corporate Security & Responsibility, Communications, Human Resources, Procurement & Value Creation and Real Estate teams work collaboratively to drive our corporate strategy forward.
Reporting to the Senior Manager, Forensic Accounting, the candidate will actively participate in the implementation of Bell Canada's Anti-Fraud program, including formal documentation surrounding the operational and financial processes of the company's various business units as well as fraud risk assessment.
The candidate may also be required to evaluate and/or participate in projects related to process improvement, thus requiring close collaboration with the functional groups of the company and various business units.
The candidate must demonstrate excellent ability to document, and summarize the information obtained.
Tasks and responsibilities:

  • Participate in the development, implementation and monitoring of a comprehensive fraud management framework and business risk assessment to ensure that Bell has the appropriate level of protection against fraudulent activity, whether from external or internal actors.
  • Maintain the Anti-Fraud program for assigned stakeholder groups, in addition to issuing and reviewing quarterly dashboards with senior management summarizing activities and issues encountered;
  • Participate in evolving Bell's fraud management strategy to continually address key threats, vulnerabilities and impacts using a cost-benefit approach;
  • Participate in the development, maintenance and publication of anti-fraud policies, directives, standards and procedures aligned with industry best practices and applicable recognized standards;
  • Work closely with business units and various corporate groups to formalize the documentation of operational and financial processes as part of the fraud management program; including the implementation of end-to-end process flowcharts and narratives supporting them;
  • Collect evidence of proper execution of controls and/or supporting the flow of processes;
  • Collaborate with stakeholders to make appropriate changes to existing controls/implementation of new controls; Ensure that business process documentation is updated to identify significant changes, processes and key internal controls.
  • Identify and provide control effectiveness gaps with respect to deficiency remediation activities reported by business and business process owners, including the preparation of memorandum outlining the solution (as required);
  • Participate in the analysis of system data to facilitate the understanding and implementation of controls to ensure compliance with the requirements of recognized laws, regulations and standards and internal policies;
  • Collaborate with many cross-functional teams to provide fraud expertise;
  • Manage special requests for internal controls, as requested by senior management;
  • Project Management - Work on process improvement projects (if required) and/or related projects related to the implementation of the BCE Anti-Fraud Program.

Essential Skills/Competencies
:
  • Excellent understanding of internal financial controls and end to end business processes
  • Bachelor's degree in business administration and/or accounting
  • Professional Accounting Designation (CPA) an asset
  • Certification in fraud industry, an asset (i.e.: CTFS {Certified Telecommunications Fraud Specialist}, CFE {Certified Fraud Examiner}, etc.);
  • Ability to work in a demanding and rapidly changing environment Exceptional ability to document and present information in a professional and accurate manner
  • Excellent verbal and written communication skills
  • Excellent analytical and problem-solving skills
  • Excellent project management skills, including the ability to multi-task and synthesize information from a variety of sources
  • Autonomy, solution and results orientation
  • Proficiency in Microsoft Office applications and knowledge of Visio
  • Comfortable to work with a large volume of data
  • Interpersonal and collaborative skills (teamwork)

#Talent
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal || Canada : Ontario : Mississauga || Canada : Ontario : Toronto || Canada : Quebec : Verdun
Flexible work profile: Mobile
Application Deadline: 09/02/2022
Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada , QC , Montreal
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Job Detail

  • Job Id
    JD2029554
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned