Job Description

About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Under the general supervision of the Shift Manager, and in support of the objectives of Campus Safety Services for Carleton University, the Special Constable is responsible for preserving the peace on the campus and ensuring that facilities, students, faculty, and staff are safe and secure. The incumbent is responsible for proactively patrolling the campus to promote positive community engagement to mitigate crime efforts; conducts investigations of incidents on timely manner; provides customer service by communicating effectively with all clients; responds to emergencies in a timely manner and continuously updates with the latest best practices and applicable legislation.
Qualifications:
The incumbent must possess the following qualifications:

• Must meet the requirement to be appointed as a Special Constable by the employee through the agreement with the Ottawa Police Service Board as defined in the Comprehensive Ontario Police Services Act
• Requires thorough knowledge and understanding of the Criminal Code of Canada and provincial statutes as well as the University policies
• Knowledge of the Charter of Rights and Freedoms and its application in the field of law enforcement and security
• Requires a thorough understanding of the authorities related to arrest, search and seizure;
• Is expected to remain current in new and amended legislation that is pertinent to the position as well as University policies
• Requires an understanding and knowledge of the concepts and application of community-based safety models
• Able to interact and transfer information within a team environment as well as instruct when and where required in areas of expertise
• Excellent knowledge of conflict resolution and negotiation skills
• Able to communicate effectively both orally and in writing - through security reports, complaint and witness statements, and in assisting and providing general information to the university community and visitors while demonstrating attention to detail
• Requires a high degree of tact and diplomacy when dealing with the university community under a variety of difficult situations. This position requires the incumbent to provide general information to the community and in other situations when "instructions" may have to be given to violators of university regulations
• Able to deal with complex issues, quickly determine appropriate actions and respond in a composed, self-assured manner while dealing with highly stressful situations and persons in crisis
• Be self-motivated and work with limited direct supervision
• Show initiative performing daily duties and identifying and solving problems;
• Must demonstrate sensitivity toward the cultural diversity of the campus community
• Understand the principles of service excellence

Education and Experience:
The above is normally acquired through the completion of:

• High School Diploma. Completion of Post-Secondary Education or a Canadian police college may be preferred
• A valid security guard license as defined in the Ontario Private Security and Investigative Services Act 2005 is considered an asset
• Must meet the requirements to be a Special Constable in the Province of Ontario, and the Memorandum of Understanding with the Ottawa Police Services Board
• Must possess a valid first aid certificate (Standard level) with CPR level C from WSIB recognized provider
• Must be able to operate a patrol vehicle safely and within standards, including maintaining a valid Canadian issued Driver's License

HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Metis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
You must before attempting to apply for any postion.
Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

Skills Required