Job Description


Patient Food Services is responsible for the preparation and distribution of approximately 355,000 meals and 80,000 nourishments to RVH patients annually, with the goal of providing exceptional food services with attention to variety, taste, nutrition, food safety and attractive presentation, to meet and exceed patient expectations. In addition to providing meals to RVH inpatients, we service Addictions located on Wellington Street, produce over 35,000 meals annually to community agencies (Meals on Wheels, Helping Hands) and support a robust in house catering operation and Meals to Go frozen meal line.

Through the delivery of quality food and food services, our staff of dedicated, certified Food Handlers, supported by Team PFS Diet Clerks, Diet Technicians and Food Service Supervisors, touch the lives of hundreds of patients and their families at RVH every day.

As the Special Aide you will be responsible for the accurate orderly and efficient assembly, distribution, pickup and cleanup of patient / meal trays/nourishment. May be required to work on the patient beltline, dish room and /or pot room. Ensure that work areas, equipment and storage areas remain in an organized and sanitary condition in accordance with the Sanitation Code. Function within the Health & Safety guidelines providing a safe and supportive environment for all clients.

As a qualified candidate you will have the following job requirements:

  • High School Diploma Required
  • Food Safety Training Certificate Required
  • Food Service Worker / Dietary Aide Certificate Preferred
  • Six months experience in Food Service, preferable in a Health Care setting
You are ideal for this position if you have:
  • Must be able to demonstrate sound judgment, initiative, and enthusiasm
  • Must be able to demonstrate knowledge and responsibility of food safety
  • Must have effective organizational skills and demonstrate the ability to creatively solve problems
  • Must be able to interact with others in a mature, cooperative and courteous manner while in department and while serving meals on nursing units
  • Must be able to calm dissatisfied customers and work closely with others in a team setting
Current Schedule:
Week 1

Monday 1530-1930

Tuesday 1530-1930

Friday 1530-1930

Saturday 1530-1930

Sunday 1530-1930

Week 2

Tuesday P07 0700-1500

Thursday 1530-1930
Schedule subject to change

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.

Employment Equity

RVH is committed to diversity and employment equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ persons, and others who may contribute to a diverse workplace.

RVH COVID-19 Vaccination Policy

All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.

Accommodation in the Workplace

RVH offers accommodation for applicants with disabilities in the recruitment process, and is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). RVH will work proactively through all stages of recruitment to create a barrier-free process and to provide accommodations as required. If you require accommodation during the interview process, please contact Human Resources at 705-739-5605.

Health & Safety Workplace Responsibilities
  • Must adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
  • Must adhere to all RVH administrative and applicable departmental occupational health and safety policies, procedures and protocol.
  • Must adhere to Bill 132 of the Occupational Health and Safety Act in regards to the Sexual Violence and Harassment Action Plan Act, and creating a work environment free of psychological harassment.
  • Must be able to perform all bona fide essential duties in the position description, which may include lifting and moving patients, pushing, pulling, bending, stooping, etc.
  • Must complete a pre-employment health assessment, including review of the Job Demands Analysis for the position, as a condition of employment.
  • Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.
Our Code of Conduct

All staff, physicians, volunteers, service providers and students are committed to creating a positive, respectful work environment for each other and our patients and families.

RVH is guided by its MY CARE strategic plan which puts patients and families at the centre of all we do.

Our Vision

Make each life better. Together.

Our Mission Statement

Exceptional care is our passion.

People are our inspiration.

Safety is our promise.

Our Values

Work Together | Respect All | Think Big | Own It | Care

If you are interested in joining our inspiring team, please apply online before 1100pm EST on the posting close date. Royal Victoria Regional Health Centre thanks all applicants, however, only those selected for an interview will be contacted. If interviewed, an accompanying portfolio may be required which will include documented evidence of course completion. An inclusive, barrier-free selection process will be provided as required under RVHs Employment Accommodation Policy. Applicants need to make their needs known to Human Resources in advance and information related to accommodation will be addressed confidentially.

As part of the mandatory screen process RVH requires professional references, verification of academic training, professional accreditation, plus a current Criminal Records Check and Vulnerable Sector Screening.

Royal Victoria Regional Health Centre

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Job Detail

  • Job Id
    JD2259304
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned