Job Description

Company Overview

Forte du soutien d'une entreprise dirigee par la meme famille depuis cinq generations, Spicers est un chef de file de la distribution de papier d'impression pour usage commercial, de papier d'affaires, de produits specialises, de fournitures d'arts graphiques, d'equipement de signaletique et d'affichage ainsi que de fournitures et d'equipement d'emballage et d'installation.

Notre siege social se trouve a Vaughan, en Ontario, et nous disposons de 15 etablissements regionaux, dont des usines de fabrication sur mesure a Edmonton, Toronto et Winnipeg, ainsi que des boutiques de vente au comptant, des salles d'exposition et des sites de demonstration d'equipement.

Nous recherchons actuellement un(e)

Specialiste, Emballage

a temps plein, qui se rapportera au Directeur commercial, Emballage, Region Est du Canada.

Votre defi:

Sous la supervision du Directeur commercial, Emballage, Region Est du Canada, les taches et responsabilites du Specialiste, Emballage, comprennent, sans s'y limiter, les suivantes :

S'assurer que toutes les informations pertinentes ont ete fournies par le client (options, delais, etc.); Preparer les soumissions, verifier la disponibilite des stocks, confirmer les prix et les delais de livraison; Approuver les devis et les bons de commande; Conseiller les clients par telephone, courriel ou telecopieur et informer le representant des ventes des suivis requis; Passer les commandes aupres de l'usine et approuver les factures correspondantes; Produire les bons de commande, les transmettre (par courriel ou telecopieur) a l'usine, et en assurer la confirmation aupres des clients; Verifier les frais de base, les ajouts, les modalites et joindre la documentation pertinente aux bons de commande des clients; Placer les commandes pour les differents grades de marchandises; Verifier les inventaires, confirmer les couts et les prix, et conseiller la direction des achats en consequence; Commandes des echantillons aupres de l'usine et repondre aux demandes d'echantillons recues (telephone, courriel ou telecopieur); Repondre aux demandes des clients et des employes internes; Assurer certaines taches administratives, incluant la preparation de rapports; Participer aux reunions de ventes; Effectuer toutes autres taches administratives ou connexes, selon les besoins.

Vos qualifications:

Diplome d'etudes secondaires dans un domaine connexe ; Au moins 3 ans d'experience pertinente ; Excellentes habiletes de communication, tant a l'oral qu'a l'ecrit; Maitrise de la suite MS Office; Rigueur et souci marque du detail; Sens developpe du service a la clientele; Solides aptitudes en organisation et en gestion du temps; Capacite averee a travailler efficacement en equipe; Habilete a gerer plusieurs projets simultanement; Capacite a evoluer dans un environnement en constantes evolution et a bien gerer la pression des echeanciers; Autonomie et capacite a travailler avec un minimum de supervision; Bilinguisme (francais et anglais); Connaissance de l'industrie de l'emballage (un atout).

Conditions de travail:

Capacite a travailler de longues heures a l'ordinateur, ce qui peut occasionner des inconforts physiques (poignets, yeux, dos, etc.); Capacite a evoluer dans un environnement de bureau occupe et en aire ouverte; Capacite de concentration soutenue pendant de longues periodes, avec un haut niveau de precision et de minutie; Capacite a composer avec plusieurs echeanciers serres pouvant generer du stress; Disponibilite occasionnelle pour travailler en soiree ou la fin de semaine;
Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.

We're based in Vaughan, Ontario, with 15 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time

Merchandiser, Packaging

located in Montreal, reporting to the Commercial Manager, Packaging, Eastern Region.

Your Challenge:

Under the supervision of the Commercial Manager, Packaging, Eastern Region, the duties and responsibilities of the Merchandiser, Packaging include, but are not limited to, the following:

Ensure that all relevant information has been provided by the customer (options, deadlines, etc.); Prepare quotes, check stock availability, confirm prices and delivery times; Approve quotes and purchase orders; Advise customers by phone, email, or fax and inform the sales representative of any necessary follow-up; Place orders with the factory and approve the corresponding invoices; Produce purchase orders, send them (by email or fax) to the factory, and ensure confirmation with customers; Verify base costs, additions, and terms and conditions, and attach the relevant documentation to customer purchase orders; Place orders for different grades of merchandise; Verify inventories, confirm costs and prices, and advise purchasing management accordingly; Order samples from the factory and respond to sample requests (by phone, email, or fax); Respond to requests from customers and internal employees; Perform certain administrative tasks, including preparing reports; Participate in sales meetings; Perform other administrative or related duties as required.

Your Qualifications:

High school diploma in a related field; At least 3 years of relevant experience; Excellent communication skills, both oral and written; Proficiency in MS Office; Rigorous and detail-oriented; Strong customer service skills; Strong organizational and time management skills; Proven ability to work effectively in a team; Ability to manage multiple projects simultaneously; Ability to thrive in a constantly changing environment and to manage the pressure of deadlines; Independence and ability to work with minimal supervision; Bilingualism (French and English); Knowledge of the packaging industry (an asset).

Working Conditions:

Ability to work long hours at a computer, which may cause physical discomfort (wrists, eyes, back, etc.); Ability to thrive in a busy, open-plan office environment; Ability to concentrate for long periods of time, with a high level of accuracy and attention to detail; Ability to cope with multiple tight deadlines that can cause stress; Occasional availability to work evenings or weekends;
Job Type: Full-time

Expected hours: 37.5 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Profit sharing Wellness program
Work Location: In person