Job Description

Overview:

Specialiste Qualite

Le specialiste qualite est chargee d'assister l'organisation a promouvoir la culture qualite par la mise en oeuvre et le maintien des processus de qualite eleves. Il contribue a l'identification, a l'analyse et a la resolution des problemes de qualite, ainsi qu'a l'amelioration continue des processus.

Responsabilites :

Leader l'evaluation des processus de fabrication pour identifier les zones de non-conformite (QRRN) Diriger les analyses RCI majeures (problemes critiques, recurrents ou a fort impact client). Elaborer des plans d'action correctifs en cas de defaillances de qualite. Recueillir des donnees sur les performances qualite a partir de diverses sources. Analyser les donnees pour identifier les tendances, les causes profondes des problemes de qualite et les opportunites d'amelioration. Conduire des projets pour coordonner les initiatives d'amelioration de la qualite. Contribuer a la documentation des procedures de controle qualite et des processus d'assurance qualite. Preparer des rapports periodiques sur les indicateurs de qualite et les initiatives d'amelioration. Travailler en etroite collaboration avec les equipes de production, de maintenance d'ingenierie et de gestion de la qualite pour resoudre les problemes de qualite et mettre en oeuvre des solutions durables. Participer a des reunions d'equipe (internes, externe, Multi site) et fournir un soutien dans la resolution de problemes. Gerer les reclamations clients et fournisseurs (investigation, rapports et presentation). Participer a la preparation et a la realisation des audits qualite, en veillant au respect des normes ISO et autres referentiels applicables. Identifier, analyser et traiter les produits non conformes, tout en assurant le suivi des actions decidees jusqu'a leur resolution complete. Etre responsable du processus d'audit LPA, analyser les resultats, interpreter les ecarts et mettre en place des plans d'action correctifs. Piloter le programme d'etalonnage des equipements de mesure, en assurant leur conformite et leur bon fonctionnement. Etre le point de contact principal pour la formation, le suivi, la validation des envois d'echantillons et la transmission des rapports analytiques aux clients et partenaires. Assurer la mise a jour, la diffusion et l'archivage des documents qualite conformement aux exigences normatives.

Competences requises :

Formation en genie industriel, en qualite, en sciences ou dans un domaine connexe. Utilisation d'outils et de methodes d'amelioration continue, tels que 5W, Pareto, fishbone etc.). Connaissance en gestion des risques lies a la qualite des produits Competences analytiques pour interpreter les donnees et identifier les tendances. Capacite a communiquer efficacement et a travailler en equipe. Souci du detail et aptitude a resoudre les problemes. Maitrise des outils informatiques tels que les tableurs et les logiciels de gestion de bases de donnees. Leadership transversale

Qualites recherchees :

Connaissance des normes et des processus qualite Habilites en gestion de projet Capacite a communiquer efficacement et a travailler en equipe. Leadership et capacite a encadrer Orientation client Keurig Dr Pepper Canada est une importante societe multinationale de boissons, avec des bureaux partout dans le monde et au Canada. D'un ocean a l'autre, Keurig Dr Pepper Canada offre une boisson pour chacun et pour chaque occasion, et ce, pour tous les Canadiens. En raison de la portee mondiale et nationale du role pour lequel nous recrutons ci-dessus, ainsi que des besoins interfonctionnels requis pour ce role, nous avons determine que le francais et l'anglais (ecrit et parle) sont requis. De plus, nous avons evalue que la connaissance de l'anglais deja exigee des autres employes est insuffisante pour l'execution des taches necessitant la connaissance de l'anglais et que le nombre de postes pour lesquels nous exigeons cette connaissance est le plus restreint possible pour assurer la realisation efficace de notre mission.

Responsibilities:

Quality Specialist

The Quality Specialist is responsible for assisting the organization in promoting a quality culture by implementing and maintaining high quality processes. They contribute to the identification, analysis and resolution of quality problems, as well as to the continuous improvement of processes.

Responsibilities:

Lead the evaluation of manufacturing processes to identify areas of non-conformance (QRRN). Lead major ROI analyses (critical, recurring, or high customer-impact issues). Develop corrective action plans in the event of quality issues. Collect quality performance data from a variety of sources. Analyze data to identify trends, root causes of quality problems, and improvement opportunities. Lead projects to coordinate quality improvement initiatives. Contribute to the documentation of quality control procedures and quality assurance processes. Prepare periodic reports on quality metrics and improvement initiatives. Partner with production, engineering maintenance, and quality management teams to resolve quality issues and implement sustainable solutions. Participate in team meetings (internal, external, multi-site) and provide problem-solving support. Manage customer and supplier complaints (investigation, reporting and presentation). Participate in the preparation and implementation of quality audits, ensuring compliance with ISO standards and other applicable benchmarks. Identify, analyze, and process non-compliant products while following up on the agreed actions until they are fully resolved. Be responsible for the LPA audit process, analyze results, interpret discrepancies, and implement corrective action plans. Oversee the calibration program for measuring equipment, ensuring its compliance and proper functioning. Be the main point of contact for training, monitoring, validating sample shipments, and sending analytical reports to customers and partners. Ensure that quality documents are updated, distributed, and archived in accordance with regulatory requirements.

Skills required:

Degree in industrial engineering, quality, science or related field. Use of continuous improvement tools and methods (e.g. 5W, Pareto, fishbone, etc.). Knowledge of product quality risk management. Analytical skills to interpret data and identify trends. Ability to communicate effectively and work as part of a team. Attention to detail and problem-solving skills. Proficiency with IT tools such as spreadsheets and database management software. Cross-functional leadership

Qualities sought:

Knowledge of quality standards and processes Project management capabilities Ability to communicate effectively and work as part of a team. Leadership and ability to lead Customer focus Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone, for every occasion and for all Canadians. Because of the global and national scope of the role we are recruiting for above, as well as the cross functional needs required of this role, we have determined that French & English language (written and spoken) are required. We have further evaluated that the English knowledge already required from other employees is insufficient for the performance of the duties requiring the knowledge of English and that the number of positions for which we require such knowledge is the smallest possible to ensure the effective accomplishment of our mission.

Qualifications:

Keurig Dr Pepper (NASDAQ : KDP) est une entreprise de boissons moderne ayant une vision audacieuse qui vise a offrir croissance et opportunite. Nous operons avec un modele d'affaires differencie et un portefeuille de marques de classe mondiale, alimentes par une equipe talentueuse, engagee et ancree dans nos valeurs. Chez KDP, nous travaillons avec de grandes et passionnantes marques de boissons ainsi que le systeme d'infusion de cafe une tasse a la fois no 1 en Amerique du Nord, et nous prenons plaisir a le faire!



Ensemble, nous avons cree une entreprise chef de file dans le domaine des boissons en Amerique du Nord, qui offre des boissons chaudes et froides a grande echelle. Quel que soit votre domaine d'expertise, chez KDP, vous pouvez faire partie d'une equipe fiere de ses marques, de ses partenariats, de son innovation et de sa croissance. Aimeriez-vous vous joindre a nous?



Nous nous efforcons d'etre un employeur de choix, en offrant une culture et des opportunites qui permettent a nos quelque 29 000 employes de grandir et de se developper. Nous offrons de solides avantages sociaux qui appuient votre sante et votre mieux-etre, et qui assurent votre bien-etre personnel et financier. Nous offrons aussi a nos employes des programmes concus pour vous permettre d'ameliorer votre croissance et votre developpement professionnels, et ce, tout en nous assurant que vous vous sentez valorises, inspires et apprecies au travail.



Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!



Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?



We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.



Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Total Rewards

Requirements

Company Overview