Spanish Bilingual Inbound Customer Service Representative

Saint John, NB, Canada

Job Description



We are searching for customer service oriented people who want to contribute to a successful organization while growing their careers! This role is COMPLETELY REMOTE. Train from home and work from home. We offer PAID TRAINING, and a COMPETITIVE SALARY. We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational scheduled between the operating hours of

  • Monday to Saturday between 8am to 11:15pm ADT
This position starts on April 26th, 2023, successful candidates MUST be available to start. Responsibilities
  • Assist and market products and services to new and existing customers
  • Assist with customer related payment solutions and account discrepancies
  • Document customer accounts accurately
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations
Qualifications
  • Must bring your own device. The device must:
    • Support Windows 10 (1803 or higher)
    • Have at least 8BG of RAM (memory)
    • Have at least 500BM of free space (storage/HDD)
    • Minimum internet speed at least 10mbps
    • Webcam
  • Bilingual Spanish is an asset
  • Ability to work independently and within a team and maintain accuracy
  • Ability to work flexible shifts
  • Strong organizational and active listening skills to determine the appropriate course of action
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
Compensation
  • Hourly rate of $15.34 which includes vacation
Perks
  • Never come into the Office \xe2\x80\x93 train and work from home within New Brunswick
  • Benefits/Health Care Spending Account
  • Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
  • Career and Leadership Development - we are looking for top talent individuals that can grow with us!
  • In depth training at the start of employment with continuous development and ongoing training throughout
  • Rotational work schedule
Thank you for your interest, however only individuals qualifying for this role will be contacted for an interview. Join a winning team today! We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.#1

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Job Detail

  • Job Id
    JD2158686
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint John, NB, Canada
  • Education
    Not mentioned