Job Description

Company Overview

Hand & Stone Massage and Facial Spa is a rapidly growing leader in the health and wellness industry, offering personalized massage therapy, facial treatments, and esthetic services across numerous locations. Our mission is to provide exceptional spa experiences that promote relaxation, rejuvenation, and well-being for our clients.

We are seeking a friendly and dynamic Spa Sales Associate to join our team at Hand & Stone Massage and Facial Spa located in our well established Spa in Toronto's Leaside neighbourhood. In this role, you will be instrumental in delivering high-level customer service and promoting our range of spa services to new and existing clients. Your contribution will help us maintain our reputation for excellence and client satisfaction.

Essential Job Functions

Interaction with clients with friendliness and professionalism Business growth (promotion of membership sales, services, products) Maintenance of reception, spa treatment rooms and common areas Operational procedures such as scheduling of client appointments, processing of payments Monitoring and handling of requests/queries via media tools, email, website

Other Skills/Abilities

Desire to pursue a high level of customer service Excellent written and verbal communication skills Ability to organize and set work priorities Ability to work both independently and collaboratively Ability to exercise a high level of tact, diplomacy, professionalism and confidentiality

Education/Experience

High School diploma or equivalency, college / university will be an asset Minimum of 1-2 years customer service, sales experience Experience in the Spa, Wellness or Hospitality Industries will be a plus*

Why Should You Apply?

We offer a supportive, friendly environment and an attractive compensation package with a base hourly rate

PLUS

sales-based bonus incentives. Medical / dental benefits might become available for successful candidates working full-time.

If you are passionate about helping people feel their best and thrive in a vibrant team environment, we invite you to bring your energy and enthusiasm to our spa family. Apply now to start your journey with Hand & Stone Spa Leaside!

WE ARE INTERVIEWING AND HIRING NOW!

Job Types: Full-time, Part-time

Pay: $17.60-$25.00 per hour

Expected hours: 24 - 35 per week

Benefits:

Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Application question(s):

Are you familiar with the spa location? How many hours per week are you looking to work? The spa is open Monday - Friday 8:30am - 10:30pm; Saturdays 8:30am - 7:30pm and Sundays 9:30am - 6:30pm. Do you have any schedule restrictions where you are not able to work? Why do you think you would make an amazing Spa Sales Associate?
Work Location: In person