Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



Job Profile Summary

The Category Management & Sourcing \xe2\x80\x93 Sourcing Director reports to Tower Lead and is responsible for the end-to-end execution of the sourcing process for medium to high value and complexity sourcing and contracting initiatives. Under direction of the Tower Lead and NA Procurement Head, the incumbent develops accurate baselines and commercial sourcing strategies, coordinates supplier selection and leads contract negotiations consistent with an overall category strategy and business unit objectives. The Sourcing Director will be hands on and lead project teams that include business unit stakeholders, subject matter experts and other sourcing professionals.

Job Profile Description

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

People Leader Role: Yes

Individual Responsibilities:

• Lead cross-functional teams on end-to-end execution of medium to high value/complexity sourcing projects, negotiations and contracting.
• Collect and influence requirements and conduct baseline analysis, determine sourcing strategy and execute to drive cost savings and value.
• Focus and drive accuracy in commercials and Price * Quantity analysis.
• Leverage market and supplier intelligence and conduct marker research to set targets to drive sourcing value in negotiations.
• Continuous learning and expertise in IT commodities; Hardware, Software and Services
• Establish deal teams for large sourcing engagements.
• Proactively coordinate and schedule external resources and subject matter experts (legal, risk, finance, etc.) to complete all requirement to execute contracts.
• Lead commercial negotiations and drive all other aspects of the contract negotiation process, with consultative support from Business Units, legal and risk.
• Track, monitor, and manage contract renewals and procurement metrics.
• Coordinately directly with business partners and vendor/contract managers to start renewals and RFXs early.
• Provide strategic thought leadership to sourcing team and support leader on strategic initiatives.
• Deliver Procurement savings for the team and aggressively drive costs improvements for the company.

Job Requirement:

• Technology / IT sourcing experience and extensive knowledge of IT software/SaaS solutions/vendors
• Undergraduate degree in business, supply chain, finance, IT or related field
• 6+ years of progressive experience in procurement and strategic souring and solid knowledge of sourcing and procurement principles, strategies, best practices, systems and tools
• Tenacity to drive for sourcing value with little or no leverage in tactical negotiations
• Analytical mind set and solid analytical skills with a keen focus on accuracy and ownership of deal commercials.
• In-depth experience and expertise with supplier contractual terms and conditions to mitigate commercial, legal and business risks.
• Creative problem solver, Influencer and decision maker \xe2\x80\x93 due diligence and attention to details are key to performing well in this role. Ability and experience presenting complex information in simple business sense is also key to driving decisions and sourcing value.
• Team builder \xe2\x80\x93 builds strategic partnerships with internal clients and vendors, builds buy-in and engagement with key stakeholders and contributes positively to the larger sourcing team.
• Proven experience and drive to deliver aggressive procurement savings and value add, through strategic sourcing, vendor/product rationalizations and tactical negotiations.
• Strong customer service - adept at cultivating and sustaining value-add business partnerships with internal stakeholders at a senior executive level.
• Commitment to continuous improvement individually and as a team

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $100,500.00 CAD - $180,900.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife