Job Description

Source Systems Specialist I

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the Role

As a Source Systems Specialist I, you'll design and maintain study-specific source forms and provide front-line support for our Clinical Trial Management System (CTMS). This means you'll not only help keep our studies running smoothly but also directly contribute to the quality and integrity of the research we conduct. It's a great opportunity if you enjoy problem-solving, working with systems and details, and want to grow your career in a purpose-driven, innovative environment.

What You'll Do

Develop and maintain study-specific source forms to ensure accurate and efficient data collection. Program and update source forms in the CTMS system based on study protocols and company standards. Support CTMS users via phone, email, or web, resolving issues or escalating when needed. Stay current on CTMS system releases and enhancements. Collaborate with study teams to gather documents and ensure smooth study builds from startup to closeout. Actively participate in meetings, team discussions, and department initiatives.

You Might Be a Great Fit If You:

Have an Associate's degree (or equivalent experience) and are eager to grow your expertise in clinical research systems. Enjoy problem-solving and troubleshooting, especially when it comes to technology and data collection tools. Are comfortable learning and working in systems like CTMS and can adapt as new releases or updates roll out. Bring strong attention to detail, ensuring accuracy and compliance in everything you build or maintain. Communicate clearly and professionally, whether by email, phone, or Teams, and follow up in a timely manner. Can work independently, manage your time effectively, and stay proactive in a remote environment.

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

Quality

: We aim for excellence and integrity in everything we do - because lives depend on it.

Care

: We show up for each other, our customers, and our mission - always going the extra mile.

Be the Change You Seek

: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.

One Team

: We collaborate, support one another, and succeed together.

Grow for Good

: We grow with purpose - to expand access to research and improve global health.

Own It

: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

Comprehensive health, dental, and vision insurance Enhanced EAP - mental health support Flexible PTO + paid holidays Continuing education reimbursement 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We'd love to hear from you - apply now!




EDUCATION/EXPERIENCE

Minimum:

Associates Degree in applicable field, or equivalent experience

Preferred:

1 Year of Source Specialist or CRP (Clinical Research Professional) experience

CORE COMPETENCIES/SKILLS





Prerequisite (Essential):

Excellent communication skills (verbal and written) Excellent computer skills (MS Word, Excel and Outlook) Attention to detail Ability to manage time efficiently Self-directed Teamwork & Collaboration Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning o Flexible & Adaptable Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines Foundation:*
Conflict resolution Receptive to feedback Empowering & Developing others Empathy Skills Planning and organizing skills Excellent problem-solving skills Achievement oriented Analytical ability Initiative Decision making Leadership:*
Forward thinking Innovative Creative Strategic thinking Self confidence Strong interpersonal skills


PHYSICAL DEMANDS





Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending. Frequently required to complete work on the computer in a seated position May be required to lift light boxes (10 - 20lbs)


WORKING CONDITIONS





Modern medical office environment or home office environment Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations


o Some positions may require overnight/weekend hours





BENEFITS





Opportunities to work with internationally renowned physicians Comprehensive health benefits, competitive salary RRSP or 401(k) contribution matching Continued opportunities for growth & development; yearly education allowance * Paid holiday closures and employee appreciation days off