Job Description

Solutions Design Manager

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?



If so, DHL Supply Chain has the opportunity for you.






Carries out design processes for Contract Logistics Americas in the application of extensive analytical techniques and concepts of assigned disciplines (e.g., facility design, dedicated fleet delivery, transportation analyses, and network supply chain design). Provides design expertise with specialized ability to create and make recommendations to ensure the successful outcome of projects while displaying a customer-centric focus. Assists in development of tools, processes, and team development.



Leads analytical support on pursuit, implementation, consulting, and re-engineering projects. Typically projects are large and complex. Projects may be transformational in nature, with less defined scope.


Designs new tools and processes for Integrated Logistics Design discipline. Provides leadership, guidance, training, and daily direction to team regarding disciplines tools and processes.


Incorporates appropriate skills into design work (e.g., statistics, operations research, organizational behavior, finance, accounting, information technology, etc.).


Identified as a trusted business advisor and recognized as a subject matter expert.


Presents large, complex, multi-discipline solutions. Supports continuous improvement initiatives through development and validation of innovative logistics design solutions.


Provides leadership, direction, training, development, and daily guidance to internal associates.


Provides accurate data that can be used for continuous improvement and/or business pursuit activities.


May develop and administer KPIs to ensure effective measurement and maximization requirements through effective inbound, cross-dock, and outbound route optimization and planning.


May work with customer and supported DHL Supply Chain business units to ensure that DHL Supply Chain receives appropriate credit for customer cost savings generation and additional revenue opportunities that result.


May participate in relationship management with customers, operations management, suppliers, and customers strategic planning partners.



Required Education and Experience



Bachelor's Degree or 4 years equivalent work experience, required


Master's Degree in engineering, logistics and supply chain, preferred


5+ years experience in Supply Chain, required


Team management skills with experiences training others, preferred


Solutions Design experience, preferred


Proficiency in Microsoft Excel, Word, PowerPoint, and PowerBI, required


Ability to analyze large data set and summarize information effectively and concisely, required


Excellent verbal and written communication, required


Ability to present deliverables effectively to varying audience levels, required


Ability to facilitate discussion within a group, required


Team player with strong people skills, required


Problem solving and innovative mindset, required


Ability to compare different solution options and conduct ROI analysis, required


Ability to grasp the big picture while maintaining attention to details, required Continuous learning of industry knowledge and new tools and processes, required



Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.





Brand: DHL


Address: 90 Matheson Blvd West Suite 111 Mississauga, ON - L5R3R3


Property Description: 9262 - Mississauga ON


Property Number: 9262