Job Description

About this Role:

As a D2L Solutions Engineer, you\'ll spend every day helping those around you get the most out of D2L products and services. You\'ll help prospective and existing clients by understanding their unique needs and proposing a solution including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. You\'re excited to speak to everyone from students and instructors to a CIO or CEO, and your demos and presentations provoke gasps of amazement, if not outright applause.

How you\'ll make an impact:

• Be an expert in D2L products, including architecture, functionality, usage, and deployment.
• Work closely with sales in discovery sessions with prospects to map customer requirements to D2L technology capabilities
• Develop and deliver custom demos and presentations to key decision makers to address critical business issues and needs
• Communicate with prospective clients to differentiate the D2L solution from competitors, anticipating and handling objections along the way
• Develop proposals for D2L solutions and contribute to RFP responses
• Provide rapid, accurate responses to questions from sales staff in the field
• Display initiative and self-motivation and deliver high quality work, meeting deadlines for both internal and external customers
• Other duties as assigned

• 3-5 years experience in a related role such as teaching, training, instructional design, pre-sales engineering, educational administration or consulting
• Excellent oral and written communication skills, customer service skills, product demonstration skills, and presentation skills
• Basic understanding of web and database technology
• Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
• Willing and able to travel extensively 30%+
• Ability to work in Eastern Time Zone hours
• Fluent in English required, additional language skills a major plus

D2L