Job Description

Do you see yourself as a type of engineer who is dedicated to helping developers spend less time waiting and more time building? Would you be excited to build technologies that help AI agents be more efficient and effective in large systems? We are looking for engineers to help us transform our codebases, engineering practices, tools and processes to enable more shift-left testing of our large systems and be more effective for agentic AI development. A key priority for us is to turbocharging developer productivity by making Dev AI agents more effective, faster, safer, and smarter.

Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across Microsoft's communication products, such as Microsoft Teams and Azure Communication Service. IC3 enables reliable and high-quality audio/video calling, meeting, and messaging services that work every time from anywhere seamlessly across all customer touchpoints.

The IC3 Platform organization is on a mission to modernize its infrastructure, driving greater reliability, scalability, and cost efficiency across IC3, thus we are seeking a

Software Engineer

to join us. We are reimagining core aspects such as release orchestration, observability, security, and compliance to ensure our systems can meet the challenges of tomorrow. Does it excite you to be part of a team that is redefining engineering efficiency and empowering developers to push boundaries? This is your opportunity to take on high-impact technical challenges on a massive scale, shaping the core platform that underpins Microsoft Teams and other mission-critical communication services. The work you do will directly enable thousands of engineers across Microsoft to ship features with confidence, operate services seamlessly, and create magical experiences for people everywhere to connect, collaborate, and achieve more.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

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Design and develop platform features that allow developers and AI agents to iterate and test fast for large-scale distributed software services and solutions. Develop engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable. Write clean and optimized code, improve test coverage for services, organize and implement integration tests, and resolve problem areas. Gain a working understanding of Microsoft as a business and collaborate with others to contribute to cohesive, end-to-end experiences for our users. Focus on customer/partner needs through a data driven approach.

Qualifications

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Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience.
Experience in DevOps to maintain live services andor application frameworks.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check

: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Experience in modern .NET orchestration and tooling such as .NET Aspire. Experience with development with Linux and containerization (Docker, Kubernetes) is a plus. Ability to communicate technical details across organizational boundaries. Experience in distributed systems and cloud infrastructure (Azure preferred). Proficiency in C#, C++, Go, or similar languages.

Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year.

Find additional pay information here:


https://careers.microsoft.com/v2/global/en/canada-pay-information.html



Microsoft will accept applications for the role until September 10th, 2025.

#M365CORE
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.