Job Description

Your day-to-day responsibilities include

• Analyze and create project scope and milestones for several company initiatives
• Manage the handling and assigning of daily tasks within the company
• Hold regular meetings with all departments to ensure open communication and expectations throughout a project
• Address customer concerns in reference to products, services rendered or employee interactions
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
• Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of a project's completion date
• Communicate and organize with team members to increase the company's outreach
• Strategize and plan fundraising events

Skills and experience we can't do without

• Experience organizing training initiatives for departments within the company
• Extensive knowledge of management theory and practical applications in the workplace
• Ability to communicate effectively with senior management and other departments
• Strong understanding of business goals and standards for customer service
• Instructional experience in a group business setting preferred
• Proficient using Microsoft Suite and other data entry software
• Experience working with non-profit or other businesses that rely heavily on donations and fundraising
• Basic understanding of marketing and marketing theories is preferred
• Ability to effectively organize and manage multiple company initiatives and encourage coworkers to do the same