Job Description

As a Software Developer on our Product Development team, you will work with a group of talented developers and product managers to take new product ideas all the way from a concept, to production features that our users love. You will also work closely with Product Managers and use your technical expertise to evaluate and shape roadmap items in advance of build cycles, and provide mentorship and guidance to developers on the team.


What you'll do:

Interpret complex customer problems and requirements and work as part of a Product team to build solutions that add value for our customers and the product as a whole Collaborate with other team members to design and plan new product features and changes based on requirements Provide input on, and implement improvements to, the tools and processes the team uses to develop, test, and ship critical user-facing features on a regular basis Participate in code reviews and help your team deliver high-quality software Champion all aspects of the user's experience, with a focus on clarity and speed Contribute to company and product vision, ideation and planning

What you'll need:

Professional software development experience working on production-level SaaS products, mentoring and coaching peers and coworkers Strong server-side expertise Experience with PHP and Laravel would be considered an asset Experience with Typescript, HTML and CSS would be considered an asset Experience with front-end build, package-management & testing tools such as Nx, Webpack, NPM, Jest, Playwright Experience with version control, release management, and CI/CD workflows would be considered an asset Consistent track record of building and maintaining highly scalable products would be considered an asset Passion for working in teams with emphasis on respect and continuous improvement

Success will be measured by:

Ontime delivery of new product features and changes Promotes clean and maintainable code and software development best practices Clear communication and technical leadership within team Self-directed, takes ownership of tasks, stays apprised of broader team's work Mentoring and advising others on the team

About Intouch


Intouch Insight is a growing technology and managed services company with headquarters in Ottawa, Canada. We take great pride in the Customer Experience ecosystem we've created, allowing us to be at the forefront of innovation and driving growth for our clients. We have a 25+ year history and a Fortune 1000 customer-base. Our single platform approach allows multiple data sources such as Survey, Checklists, Mystery Shop and Audit data to use our common reporting platform. At our core, we're passionate about helping businesses create experiences to win customers for life.

Intouch Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.