Job Description

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you're someone with integrity, commitment, and a strong drive to deliver great products, we'd love to hear from you.

Job overview:

We are reshaping live media production through innovative cloud and hybrid solutions built for flexibility, scalability, and security. We're looking for a DevOps Engineer to help build, scale, and maintain our infrastructure, CI/CD pipelines, automation workflows, and cloud operations. This role demands strong technical expertise in networking, server hardware, virtualization, and cloud infrastructure. You'll work closely with development teams to ensure smooth, reliable software delivery, while also supporting Sales and Marketing, engaging with stakeholders, and contributing to customer success. From infrastructure as code to automated deployments, you'll play a key role across all aspects of our DevOps practice.

Who you report to:

Manager of Software Development - Cloud, Cloud and Enterprise Management.

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we've got a pretty energizing environment here.

What the job is all about:

Provision and manage cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform. Automate routine tasks and workflows using scripting languages (Python, Bash). Ensure system security through best practices, including access control, encryption, and compliance. Identify and implement improvements to enhance infrastructure efficiency, reliability, and security. Maintain clear, up-to-date documentation for infrastructure and automation processes. Design, build, and maintain CI/CD pipelines using GitLab CI/CD or similar tools. Package and deploy applications using Docker and Kubernetes. Manage configuration and release processes using Helm. Enable smooth deployments, rollback mechanisms, and environment orchestration. Administer and optimize cloud infrastructure for scalability, availability, and cost efficiency. Monitor system performance, usage, and costs, implementing tuning and optimization as needed. Manage patches, upgrades, and deployments with minimal disruption. Respond to incidents, perform root cause analysis, and apply corrective actions. Implement monitoring, alerting, backup, and disaster recovery strategies. Ensure regulatory and security compliance across systems and environments.

Who you are:

3-5 years (minimum) in a DevOps, SRE, or Cloud Engineering role. Hands-on experience with public cloud platforms, especially AWS (e.g., EC2, S3, IAM, VPC, EKS); familiarity with Azure or GCP is a plus. Proficient in Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, OpenTofu, or Crossplane. Experience with configuration management tools like Ansible. Strong scripting skills in Python, Bash, and PowerShell. Solid understanding of containerization with Docker and orchestration with Kubernetes. Experience managing Kubernetes deployments using Helm; familiarity with GitOps tools like ArgoCD or Flux is a plus. Deep knowledge of CI/CD pipelines using tools like GitLab CI/CD, Jenkins, GitHub Actions. Experience with version control (Git, GitLab). Familiarity with Agile delivery practices and development workflows. Experience implementing and maintaining monitoring and observability using Prometheus, Grafana, Datadog, or New Relic. Knowledge of incident response, performance tuning, and security best practices. Ability to optimize infrastructure for scalability, availability, and cost-efficiency. Excellent verbal and written communication skills. Ability to distill complex technical concepts for diverse audiences. Strong interpersonal skills and experience working in collaborative, cross-functional environments.

Bonus points if you have the following:

Experience with SQL and NoSQL databases (e.g., MySQL, PostgreSQL, DynamoDB). Experience with Windows and Linux (Ubuntu) administration. Knowledge of microservices architectures and API gateways. Familiarity with high-availability SaaS environments and production systems. Understanding of networking, cybersecurity, and governance practices. Experience in media, entertainment, or broadcast industries. Experience supporting sales/marketing efforts or responding to RFPs. Degree or diploma in Computer Science, Engineering, or a related field.

Equity, Diversity & Inclusion

At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that's something we're passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.