Job Description

Description:
Responsibilities

• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General A team player with a track record for meeting deadlines CRM Software Development
• Skills Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools Experience with middleware and gateways Expertise in specific tools for CRM software development

Desirable Skills

• Knowledge and experience with programming Internet-ready applications Knowledge and experience in rapid application development (RAD) methodologies
• Knowledge and understanding of Information Management principles, concepts, policies and practices Experience with middleware and gateways
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to provide user and system documentation as required

Must haves:
At least 3+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies

• Experience with developing business design document, functional & non- functional requirements
• Experience with developing high level application flows to support the business requirements.
• Experience in developing functional design document
• Demonstrated experience with change management methodologies
• 3+ years of experience in Siebel, or Adobe AEM Solution implementation
• Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
• Demonstrated experience in creating and updating business architecture artefacts
• Experience in developing application view visibility and CRUD (create, read, update, delete) matrix

Skills Required