Job Description

Job Title: Software Developer - CRM
Work Arrangement
Onsite - 5 days/week
Monday to Friday | 8:00 AM - 5:00 PM
Role Summary
The Software Developer - CRM is responsible for translating technical system specifications into working, tested CRM applications. The role focuses on Oracle Siebel CRM development, integrations, reporting, and full SDLC delivery in a large enterprise environment.
Key Responsibilities
Translate technical system specifications into working, tested CRM applications
Develop detailed programming specifications
Write, generate, and maintain application code
Compile data-driven programs and conduct unit testing
Design, code, test, debug, and document CRM solutions
Troubleshoot and resolve technical issues during implementation and operations
Support application deployment, maintenance, and post-implementation activities
Collaborate with IT professionals throughout the SDLC
Participate in design walkthroughs and provide user/system documentation
Required Skills & Experience
General Development Skills
Experience in programming and systems analysis
Experience across the Software Development Life Cycle
Experience with structured development methodologies
Strong application design, deployment, and troubleshooting skills
Experience with relational and hierarchical databases
Experience with query languages and communication protocols
Strong analytical, problem-solving, and communication skills
Proven team player with a track record of meeting deadlines
Siebel CRM Development (40%)
10+ years experience with Siebel technical configuration, design, development, and integration
5+ years experience integrating Siebel with Adobe AEM, J2EE
5+ years experience with Siebel EIM / EAI
3+ years experience with Siebel IP18+, focused on configuration and development
Experience with:
Assignment Manager
Business Rules
Workflow
Applets, Views, Screens
Siebel Business Layer objects
Experience with Siebel Tools and Siebel Web Templates
Experience using Siebel Open UI classes and methods
Siebel 8.x or higher certification
Experience with Siebel Open UI Architecture (Physical Model, Presentation Model, OOTB structures)
Experience with Siebel UI integrations (embedding/exposing applications)
Reporting & UI Development (35%)
Experience developing reports using OBIEE and Power BI
Experience with HTML5, CSS, JavaScript, jQuery
Working knowledge of Open UI concepts:
PM
PR
Manifest files
Mapping files
Soft Skills (20%)
Strong verbal and written communication skills
Ability to present and conceptualize technical solutions
Strong interpersonal and teamwork skills
Proven analytical and systematic problem-solving ability
Ability to work under pressure and meet aggressive timelines
Public Sector Experience (Asset - 5%)
Experience with Siebel modules such as:
Public Sector CRM
Contracts
Lead Management
Partner / Partner Portal
Campaign Management
Marketing
Resource Manager
Public Sector eService
Experience with Grants Management is an asset
Must-Have Summary:
Siebel CRM Development (10+ years)
Siebel EIM / EAI
Siebel IP18+
Adobe AEM & J2EE Integration
OBIEE & Power BI
HTML5 / CSS / JavaScript / jQuery
Nice to Have
Siebel Public Sector modules
Grants Management

Skills Required