Job Description

Benefits include:

Extended Health and Dental benefits including Life, AD&D and LTD Healthcare of Ontario Pension Plan (HOOPP) Employee Assistance Program (EAP) Paid time off (vacation, sick and personal days) Professional development time and funds

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.



As a member of a multi-disciplinary agency, the Social Worker - MSW will provide therapy/counselling, crisis support, case management, group facilitation, as well as participate on community development initiatives. The focus of this role is to offer trauma-informed care to clients with multiple chronic conditions impacted by the social determinants of health. Language capacity and ability to support the Cantonese and/or Mandarin speaking, as well as English speaking communities, is a requirement. This position is expected to work onsite.

Responsibilities:

Counselling/Therapy

Conduct client intake, including an initial assessment, responding to crisis situations and referring clients to resources Perform clinical assessment of clients (individuals, couples and families) Develop client focused service plans, including goals, tasks required to achieve goals, clearly outlining client responsibilities, and the responsibilities of others within their circle of care, in a defined timeframe Provide counselling services in areas including, but not limited to grief, suicide prevention, health related matters, couples relations, depression, anxiety, and gender-based, age specific, race or immigration related abuse Provide counselling support during crisis intervention and settlement support as needed Build client capacity in essential life skills including, but not limited to conflict resolution, communication skills and assertiveness training Advocate for client rights and benefits as individuals, groups or communities Review intervention plans to ensure progress towards established goals Terminate service when goals are achieved Arrange case conferences as appropriate

Case Work

Ensure proper client registration Perform functional assessments of clients Identify and assess client needs Plan appropriate interventions Liaise with other relevant community and government agencies to provide appropriate services to clients Build client capacity to problem solving, find and access appropriate services in their community Advocate for individual and collective client rights and needs as appropriate Monitor client progress towards established goals Review intervention strategies to ensure progress towards goals Terminate service when goals achieved

Group Work, Health promotion and Education

Identify client needs that are best addressed through group-based interventions Support post-partum group Collaborate with colleagues and partners to plan and facilitate group sessions and required supports for specified groups Evaluate effectiveness of group sessions/group process towards achieving established goals Plan and deliver specific group sessions as requested by other community agencies, or SRCHC staff Collaborate within own team and with other teams across the organization to identify and provide health education to target groups

Administration/Organizational Functions

Maintain up-to-date client files as specified in the organization's policy Participate as a team member in all team functions Ensure timely completion of all administrative tasks Develop and maintain professional competence

Community Work

Network with other professionals/agencies in the community to exchange information and ideas about community need Identify the needs of the community Prioritize the needs of the community Develop, implement and evaluate programs to meet clients' needs Participate in community development project/committees in community/community events Increase community awareness of SRCHC services by informing individual/agencies of centre services or client needs Organize community events All other duties as required

Qualifications:

Masters of Social Work (MSW) from a recognized university 3-5 years of experience in a community-based human service organization Member in good standing with the Ontario College of Social Workers and Social Service Workers Fluency in Cantonese and/or Mandarin required Thorough knowledge of and proficiency in current assessment and psychosocial counselling techniques for individuals, families and groups Thorough knowledge and understanding of trauma-informed social work practice Excellent knowledge of mental health issues, particularly within equity deserving communities Experience working with post-partum clients Ability to deal effectively in the prevention and management of crises Thorough knowledge and understanding of community resources Strong group facilitation skills Demonstrated ability to work in a multi-disciplinary team environment Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others Proficiency in the use of computer technology and various software applications Strong verbal and written communication skills Excellent interpersonal skills Police clearance documentation will be required for employment Proof of double COVID-19 vaccination status will be required for employment

This posting is for an existing vacancy.

Internal applicants please apply by Friday, December 19, 2025 at 12:00 p.m. (noon).

This position remains open until filled.

Please mail in your cover letter and resume in confidence to:

The Hiring Committee - Social Worker - MSW

South Riverdale Community Health Centre

955 Queen Street East

Toronto, ON M4M 3P3

Or by email to:

humanresources@srchc.com

.

Please enter "Social Worker - MSW" in the subject line of your email.

No faxes, phone calls, or requests to meet please.

This is a bargaining unit position with CUPE Local 5399.

SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.

SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position.

SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.