Job Description

Job Category: Research & Research Support
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This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position is a part of the Non-Academic Staff Association (NASA).
This position has a term length of 1 year plus 1 day and offers a .
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
Reporting to the Manager, Academic Programs & Student Services, the Social Worker is a key member of the Faculty's student support team. This position provides individualized, short-term services to learners experiencing personal, academic, or social challenges that require professional attention. The Social Worker works directly with students to promote stability, connect them to appropriate resources, and enhance overall wellbeing. Services may include crisis intervention, supportive counseling, resource navigation, and referrals to on- and off-campus supports.
The role emphasizes collaboration with University partners (e.g., Office of Advocacy and Wellbeing, Health and Wellness Services, International Student and Visitor Services) and community agencies to facilitate continuity of care and integrated support for learners.
The Social Worker maintains student records in accordance with relevant legislation, Alberta College of Social Workers (ACSW) guidelines, and university policies. The position also assists with Faculty wellness planning, contributes to campus wellness initiatives, and participates in cross-Faculty meetings to discuss case trends, policies, and procedures relevant to student wellness.
The schedule may include late afternoon or evening hours, to be coordinated with the successful applicant, in order to accommodate students outside of class or clinical placements.
Key Responsibilities: * Provide short-term, solution-focused support to learners within the social work professional scope of practice.

• Manage a caseload of students with diverse personal, academic, and wellness needs.
• Deliver crisis intervention and continuity of care during periods of transition, including appropriate referral and follow-up.
• Develop and maintain collaborative partnerships with campus and community services to ensure seamless student support.
• Maintain accurate, confidential case records consistent with ACSW standards and university policies.
• Participate in Faculty and campus-wide wellness committees, meetings, and initiatives.
• Other duties as assigned.

Responsibilities:

• Manage a caseload of students with diverse needs and priorities within a purpose-oriented and reflection based care framework
• Conduct service provision using the ACSW's professional scope of practice to develop a through understanding of student needs and triage requests for mental health and wellness services
• Assess student needs using social work frameworks and triage according to risk level
• Provide support, assessment, and care during service transitions, including communication with appropriate partners
• Provide ongoing support through check-ins and follow-ups as appropriate
• Maintain accurate student records in accordance with University policies, ACSW Standards of Practice, and legislative requirements (ATIA, POPA, HIA)
• Use designated electronic records systems to track intake, care plans and progress notes
• Develop and maintain strong working relationships with campus and community services to ensure seamless student connections
• Create action plans with community members and facilitate goal setting to strengthen student connections and engagement in sustainable support
• Participate in training sessions and initiatives to align with University and Faculty student care practices
• Engage with students to raise awareness of available resources and the role of social work in student wellness

Qualifications:
Education & Experience

• Bachelor of Social Work (BSW) degree required; Master of Social Work (MSW) considered an asset.
• Member in good standing with the Alberta College of Social Workers (ACSW).
• Two to five years of frontline social work and/or outreach experience in a fast-paced, change-oriented environment or within an adult/post-secondary institution.
• Proven experience in case management, crisis intervention, prevention work, supportive counselling/advising, and interdisciplinary team navigation.
• Experience providing short-term counselling, crisis response, information, and referral services.
• Experience supporting diverse communities and populations.

Skills & Abilities

• Strong interpersonal, communication (verbal and written), and relationship-building skills.
• Demonstrated ability to build and maintain trusting relationships with students, colleagues, and partners.
• Ability to work independently and collaboratively within a multidisciplinary team environment.
• Ability to handle confidential information in a professional and sensitive manner.
• Ability to incorporate cultural considerations into mental health and wellness supports.
• Strong organizational and time-management skills, with the ability to adapt to competing priorities.

Knowledge

• In-depth knowledge of social work practice and ACSW standards of practice.
• Working knowledge of mental health, suicide prevention, and community-building approaches.
• Awareness of cultural, social, and systemic factors that influence mental health and wellbeing.
• Familiarity with campus and community resources that support student wellness.

Application Instructions
Click "Apply Now" to submit your resume and cover letter as one document. The Faculty of Pharmacy and Pharmaceutical Sciences is committed to a transparent and people-centered environment that upholds its vision, mission, and values. Please ensure that you cover letter includes how you would support this culture.
About Us:
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes de toute orientation sexuelle ou identite et expression de genre; et toutes les personnes qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
About the Team: The offers one of Canada's top-ranked PharmD programs, along with a suite of postgraduate opportunities. Serving approximately 650 students annually, the faculty integrates research, teaching, and clinical practice to prepare future pharmacists and pharmaceutical scientists for leadership in healthcare and drug development.

Skills Required