Job Description

Position Summary:

The Social Media Marketing and Registrations Coordinator plays a key role in supporting the growth and visibility of the Calgary Girls Choir through social media marketing, communications, and enrollment initiatives. This position is responsible for developing and executing social media marketing campaigns, administrating registration processes for new and returning members, and assisting with event promotion and logistics. The ideal candidate is organized, creative, and passionate about the arts and community engagement.

This role also requires excellent interpersonal and communication skills, as the coordinator will serve as a key liaison between the organization and its members, providing guidance on registration processes, deadlines, and general inquiries.

Key Responsibilities:Marketing & Communications

Develop and implement strategic, data-informed social media marketing campaigns tailored to different audiences (members, prospective families, and the broader community) to increase visibility, engagement, and enrollment. Create and manage content for social media platforms, email newsletters, website, and printed materials Design and distribute promotional materials (digital and print) for concerts, auditions, and events Contribute to the development and launch of a new external website. Coordinate press releases, advertising, and media outreach Maintain brand consistency across all communication channels Monitor analytics and adapt content strategies to improve outreach effectiveness and engagement across platforms

Registrations & Enrollment

Administer the full registration process for new and returning choir members, including data entry and communication Serve as the primary point of contact for registration inquiries and provide responsive, friendly support to families navigating forms, deadlines, and payments Proactively follow up with families regarding missed deadlines, incomplete forms, unpaid invoices, or volunteer requirements, while maintaining a helpful and courteous tone Provide basic support and troubleshooting for families using the choir's CRM and registration systems Maintain accurate records in the choir's registration and CRM systems Assist with planning and execution of open houses, auditions, and community outreach events

Events & Administrative Support

Support event planning and on-site logistics for concerts, camps, tours and community engagements as needed Attend rehearsals, performances, camps and events as needed to gather social media content Provide administrative support including scheduling, record keeping, and reporting Represent the organization professionally and warmly at events, ensuring members and families feel welcomed and supported

Qualifications:

Bachelor's degree in Marketing, Communications, Arts Administration, or a related field preferred Minimum 2 years of experience in social media marketing, communications, or customer service; experience in the arts or nonprofit sector a plus Demonstrated ability to create, schedule, and analyze social media content and campaigns across platforms (e.g., Instagram, Facebook, TikTok) Excellent written and verbal communication skills Strong organizational skills and attention to detail Proficiency with social media platforms, email marketing tools (e.g., Mailchimp), and graphic design software (e.g., Canva, Adobe Creative Suite) Willingness to work evenings and weekends as needed for events and programming over our core programming season (September - May) Ability to work independently and collaboratively in a fast-paced, mission-driven environment

Preferred Skills:

Familiarity with registration or CRM platforms (e.g., Choir Genius, Chorus Connection, Salesforce) Basic photography/videography and editing skills for use in digital content Passion for music, arts education, and community engagement
Job Type: Part-time

Pay: $25.00-$28.00 per hour

Work Location: In person