Job Description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

We are looking to bring on a Social Media Intern for a 6 month contract. This person plays a key role in supporting social media activity for Knix. The position will report into and work closely with the Sr. Social Media Manager to create and publish compelling content for the Knix brand across various social media channels. The ideal candidate has experience with all social media channels, is highly organized, proactive, and willing to roll up their sleeves to assist the Content Team in realizing their vision for the brand. Expertise in the development of impactful multimedia content and desire to collaborate with our Content, Creative and Brand Teams to drive reach and engagement through our organic social channels is required.
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About You

You bring a customer-first mindset when problem-solving, offering support on everything from product fit to shipping and satisfaction. You have your finger on the pulse of TikTok culture and a strong sense of what makes content trend--or flop. You've built social media communities from the ground up, ideally with proven success on TikTok. You act quickly and thoughtfully in response to social concerns or crisis moments, using sound judgment and decisive problem-solving. You're a strong communicator who delivers personalized, empathetic service while paying close attention to detail. You thrive in collaboration but are equally comfortable working independently. You're adaptable, self-motivated, and excited by fast-paced environments.
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The Oppportunity

Manage and publish content across all social platforms, aligning with content calendars and marketing initiatives. Own TikTok community growth--ideating and executing engaging content, staying ahead of trends, and driving organic growth through creator partnerships and active engagement. Collaborate with Brand, Creative, and Content teams to brainstorm high-impact content, campaigns, and social trends--especially those with viral potential. Help create or brief content for TikTok and Instagram, build Pinterest boards, and engage daily with audiences on Facebook and Twitter. Attend events and shoots to capture behind-the-scenes content. Respond to DMs and comments daily, engaging with customers and influencers while staying true to Knix's brand voice. Monitor and moderate public conversations thoughtfully, using training in brand-safe language and tone. Contribute to ideation for influencer campaigns, product launches, content themes, and trending social ideas. Track and analyze performance, KPIs, and campaign data to refine strategy and improve results.
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Qualifications

Skilled in managing and creating content across YouTube, Instagram, TikTok, Pinterest, CapCut, and related tools. Strong background in mobile content creation and editing. Experience in community management with strong communication and de-escalation skills. Excellent writing, editorial, and project management capabilities. Proficient with Google Workspace, Microsoft Office, and Sprout Social; familiarity with Slack is a plus. Bachelor's degree in Media Studies, Marketing, Communications, or a related field. 1-2 years of social media experience in a brand setting. Knowledge of fashion and lifestyle industries. Strong understanding of social KPIs, excellent organization, and attention to detail.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.