Job Description

Job opening criteria

The company

We are a family-owned Relais & Ch\xc3\xa2teaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Job description

Join our Administration Team as a Social Media Coordinator where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World\'s Best Hotel.

As a part-time role, the successful candidate will work 2 - 3 shifts a week as the Social Media Coordinator, and may work in combination with another role at the Inn for the remaining 2 - 3 shifts a week.

Objectives:
Curation and creation of content for the Inn\'s Social Media accounts with individualized content for Facebook, Instagram, LinkedIn, Youtube, and Twitter
Work with the F&B departments to curate/create content on the Inn\'s F&B channels
Curation and creation of content for WickCareers through collaboration with the Human Resources Department and Marketing Manager
Daily monitoring and response to follower comments and questions on all social media accounts
Involvement in Tofino-based social media threads where appropriate
Track social media posts and evolve content as appropriate based on responses and underlying strategy
Work with the Marketing Manager to procure updated content (photos, blog posts, etc.) and coordinate timing of promotional or advertising needs on social media and ensure consistent tone & delivery as well as branding
Ongoing research and updates of best practices for social media and recruitment; work with Marketing Manager on annual updates to the Inn\'s social media strategy

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you\'ll have access to alongside your experience at the Inn: Benefits at Wickaninnish Inn

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.

Profile description
Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
Extensive knowledge/experience with social media, industry trends, an asset
Previous Social Media experience in a commercial setting an asset
Examples of potential posts will be required (describe a dining experience at The Pointe, a yoga session at Ancient Cedars Spa, or visit to Henry Nolla\'s Carving Shed)
A demonstrated level of appropriateness in terms of content, photos, relevance and accuracy
Must enjoy shift work and be able to work evenings, weekends and holidays
Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills
A mutual understanding of your employment duration will be determined during your interview