Job Description

About the Role

Springfield Bulk Foods is a long-standing local bulk food store with a strong community presence. We're looking for a creative, reliable, and organized Social Media & Content Coordinator to help tell our story online, engage with our customers, and keep our digital presence fresh and consistent.

This is a hands-on role that involves both content creation in store and behind-the-scenes planning and posting.

Location

Springfield Bulk Foods, Kelowna, BC

This role IS IN PERSON IN THE STORE store work, one day per week

Hours

Approximately_ 8 hours per week*_

Schedule is flexible but must align with store hours and content needs

Key Responsibilities

Social Media Content
Create social media posts for Facebook and Instagram, including both static graphics and short-form video
Capture photo and video content in store using a phone or camera
Edit video content for reels, stories, and short posts
Maintain a consistent brand voice and visual style

Planning & Execution
Create and manage a content calendar
Plan posts around promotions, seasonal themes, events, and in-store activity
Coordinate with store management on upcoming sales or campaigns

Community Engagement
Monitor social media channels regularly
Respond to comments, messages, and questions in a friendly and timely manner
Engage with other local businesses and relevant accounts through commenting and liking

Website & Email
Make basic website updates as needed
Create and send a monthly newsletter to our email list

Required Skills & Experience

Strong comfort with social media platforms, especially Facebook and Instagram Experience creating content for small businesses or brands Proficiency with Canva for basic graphic design Experience editing short-form video using tools such as CapCut or Filmora Understanding of content engagement tools such as ManyChat Strong written communication skills in English Ability to work independently and manage time effectively

Nice to Have

Experience with Mailchimp Experience updating websites built on Wix Basic understanding of analytics and what makes content perform well

What We're Looking For

Someone who is creative but also organized Comfortable being in store and capturing real, everyday content Reliable and consistent with posting and follow-through Genuinely interested in food, local businesses, or community-based brands

How to Apply

Please apply with a brief summary of your experience and, if available, examples of social media accounts or content you've worked on.

Job Type: Part-time

Pay: $17.85-$20.00 per hour

Expected hours: 8 per week

Benefits:

Casual dress Store discount
Work Location: In person