Job Description

Summary

To provide the highest quality of service to guests of Snack Bar at all times; through consistency and dedication to all clients. Maintaining cleanliness, attending to customer requests, serving food or packaging it for takeaway and accepting payment. Following all Standard Operating Procedures.

Responsibilities

a) Provide all food and beverage clients with services that will exceed their expectations

b) Offers a warm welcome with a genuine smile to customers and direct them to their respective designated area

c) Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence

d) Preparing shakes, smoothies and juices

e) Assisting customers in selecting food items based on their dietary needs and preferences

f) Serve food and beverages in a timely, courteous, and professional manner as outlined in training manual

g) Preparing and delivering to-go orders for customers

h) Answering phones and entering orders into POS systems

i) Operating POS terminal to process customer' orders, swipe credit/debit cards and enter cash amounts

j) Reconciling the cash drawer and correcting ant errors

k) Present guests with their bills and processing payments

l) Follow opening and closing procedures.

m) Anticipate needs of guests and must be able to answer any recipe and production questions

n) Be continually aware of and maintain the highest standards of personal hygiene and dress.

o) Ensures the HACCP procedures are followed and documented.

p) Providing preventative and regular maintenance for equipment

q) Must follow uniform guidelines as indicated in training manual.

r) Must be able to lift 50 pounds at a time.

Unwavering attention to detail

Appreciate ingredients and preparation methods in order to identify possible allergens

Strong memory to accurately recall menu items and their ingredients

Polite and professional attitude towards customers and team members

Excellent verbal communication abilities to engage in conversation and friendly rapport with customers

Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

Ability to quickly and logically solve problems that might arise

Physical stamina for extended periods in a fast-paced environment

Flexibility to work varying shift schedules, including weekends, nights, and holidays

Demonstrate the ability to anticipate customer needs

Requirements

High school diploma or GED post-secondary certificate in Food Handling & Safety.

Certifications in relevant food handling safety techniques an added advantage.

Job Types: Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 25 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site gym On-site parking Paid time off
Work Location: In person