402355BR
Insurance
Toronto, ON
March 9, 2023

Company Overview
Tell us your story. Don\xe2\x80\x99t go unnoticed. Explain why you\xe2\x80\x99re a winning candidate. Think \xe2\x80\x9cTD\xe2\x80\x9d if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward. Stay current and competitive. Carve out a career for yourself. Grow with us. Here\xe2\x80\x99s our story: jobs.td.com Department Overview
TD Insurance is part of TD Bank Group, one of Canada\xe2\x80\x99s largest financial institutions. TD Insurance helps protect clients from the \xe2\x80\x98accidents of life\xe2\x80\x99 with a wide range of products including credit protection, life, health, travel, home, business and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. The TD Insurance Small Business Insurance Product & Pricing Group has a mandate to grow the small business insurance through a robust suite of automobile, commercial property, and casualty products. This group plays a key role in setting the strategy, policy, and overall direction of the business with accountability for the P&L including, volume, and market share. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.
Reporting to the Senior Manager SBI Product Management, the SBI Contract Manager will lead the development of policy wordings for all TDI small business insurance products, in line with the Market and within our risk appetite. Wordings are commonly based on IBC advisory texts; our offers will be distinguished by packaging additional coverage or limits to respond to the needs of specific categories of customers. The incumbent will also provide interpretation in the application of contracts to various departments, such as claims, client services, underwriting and legal. Responsibilities:

• Develop and maintain all commercial insurance contract wordings, forms, Coverage Summary Page (all products, all region) as well as any supportive customer documentation, including their French versions in such a way that it enhances the end-to-end customer experience while achieving business objectives
• Support the development, implementation and understanding of training material related to contracts
• Act as Subject Matter Expert for coverage-related inquiries
• Build and maintain effective relationships with key internal stakeholders and/or external partners
• Propose insurance contract changes following legislative or internal changes
• Work closely with the Product Management team and business leaders to develop new product and services
• Provide insurance contracts interpretation and coverage intention to various stakeholders across the organization
• Develop, maintain, and analyze coverage comparisons with industry standards or main competitors
• Develop and maintain a robust understanding of the regulatory requirements, customer, market, and industry
• Support the Senior Management with product coverage analysis and market trends
• Support Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations

Skills:

• Fully bilingual \xe2\x80\x93 Excellent communication skills both verbally and in writing, in French and English
• Advanced level policy wording\xe2\x80\x99s drafter with a flair for innovation
• Highly developed critical thinking, analytical and problem-solving skills; strong skills for contract analysis and wording interpretation
• Strong business acumen and the ability to deliver solutions through understanding of the market practice and awareness of new and emerging trends
• Attention to details, strong organization skills, with the ability to work in a fast-paced environment, managing multiple deadlines and priorities, making an impact in cross-functional groups, through influence and strong relationships-building skills
• Focus on client needs, has a professional approach, with the ability to interact with all levels within the organization
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Requirements
Experience & Education:

• Minimum of 5 years of General Insurance experience (underwriting, claims, products, insurance contracts redaction)
• 1 to 3 years of Commercial Insurance experience (underwriting, claims, products, insurance contracts redaction)
• Open to improve knowledge and contacts by taking suggested courses and attend appropriate seminars and trainings.
• College or University degree
• AIIC, FIIC or CIP title is preferred but not required
• Strong Word knowledge is preferred

Hours
35 Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.