Job Description

WHO WE ARE

At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.



Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.



As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

A Skating Program Monitor provides on ice supervision of public skating and customer service to skating participants and monitors and ensures established safety rules are followed and addresses unsafe/unacceptable behaviour, facility safety issues and conflicts. In an emergency the Skating Program monitor provides emergency and/or first aid assistance if required, as well as assisting patrons with special needs if required.



The Skating Program Monitor organizes equipment setup and take down and inspects equipment and advises the manager/supervisor of equipment malfunction and unsafe conditions and monitors the start and finish times of skating programs and collects and remits entrance fees from patrons in accordance with policies and procedures.



The Skating Program Monitor maintains participant registration and program logs, collects and remits entrance fees from patrons, documents and communicates any incidents, accidents or damages and provides feedback to manages/supervisors and complies with NPF policies, procedures, regulations and applicable legislation as well as ensuring compliance with Health and Safety programs. The Skating Program Monitor may act as a representative or member of a local NPF Committee.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

High school diploma AND some years of experience in a related field



AND



Current CPR and Standard First Aid certification



HIGH FIVE Principles of Healthy Child Development

Experience

Ability to skate



In monitoring group activities



In cash handling

Knowledge

Of group dynamics



Of health and safety practices



Of injury prevention



Of ice sports such as figure skating, hockey or ringette

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English Essential / Bilingual (English and French) an Asset



Reading: None



Writing: None



Oral: Functional

BENEFITS AVAILABLE

Health Benefits:

Employee and Family Assistance Program

Work Life Balance:

Vacation pay.

Retirement Planning:

Group Savings Plans.

Learning and Development:

Free second language training.

Explore all the benefits CFMWS offers by visiting:

https://cfmws.ca/Benefits

OTHER INFORMATION

The successful candidate will be required to complete a Vulnerable Sector Check.



This is an on-site position with an assigned work location.

START DATE

20 October 2025

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.





Job Reference: CFMWS15765