Job Description

Working Title: Site Supervisor, Part Time
Employment Status: Part-Time
Starting Hourly Rate: $18.50 per hour
Address: 300 Lorne Street Kamloops BC V2C 1W3
New Hire Schedule: must work weekends and events
Important Information:

• Supervisor must be able to supervise line cooks and cashiersd
• Must be 19 years or older

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
How you will make an impact:
As a site Supervisor, you will ensure the efficient and secure handling of all incoming and outgoing mail, supporting smooth communication across the organization. Your leadership will streamline processes, improve accuracy, and maintain timely delivery standards. By managing a reliable and organized mailroom, you'll help keep daily operations running seamlessly.
As a Site Supervisor, you will:

• Oversee daily operations related to mail, shipping, courier, and customer service functions across six client locations.
• Supervise and support a team of 20+ employees, ensuring service levels and performance standards are consistently met.
• Collaborate closely with site managers to maintain strong communication between staff, clients, and upper management.
• Address and resolve customer and staff concerns promptly and professionally.
• Lead and support the team in identifying, developing, and implementing process improvements to enhance service quality, reduce costs, and boost customer satisfaction.
• Ensure all operational procedures and disaster recovery plans are documented and regularly updated.
• Coordinate maintenance and repair of mailroom equipment and facility needs.
• Prepare and submit monthly performance and mail volume reports to management.
• Process and reconcile invoices related to mailroom and shipping operations.
• Participate in recruitment activities including interviewing, hiring, training, and evaluating new staff.
• Serve as acting manager in the absence of the Site Manager.
• Provide front counter assistance as needed.
• Perform other duties as assigned to support overall operations.

About you:

• Demonstrates strong leadership in managing workflow and ensuring timely task completion.
• Experienced in training new hires and supporting ongoing employee development.
• Skilled in evaluating performance, providing feedback, and implementing corrective actions.
• Proficient in scheduling, task delegation, and effective resource allocation.
• Resolves employee and operational issues with a proactive, solution-focused approach.
• Maintains clear communication and fosters collaboration across teams and departments.
• Ensures compliance with company policies, safety standards, and industry regulations.
• Prepares accurate reports and maintains thorough documentation for management.
• Committed to delivering excellent customer service and ensuring client satisfaction.
• Continuously seeks and implements process improvements to enhance efficiency.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.