Job Description

Role Overview:

This position sits within the Digital and Data Service department of the Group COO. The mission is to ensure reliability, resilience, and performance of the DevOps Service Platform by applying SRE principles. The role combines platform reliability engineering, DevOps practices, toolchain management, and support for developer adoption.

Key Responsibilities:

Support & Adoption:

Guarantee stability/availability of CI/CD services and tools (Git, Jenkins/TeamCity, Nexus, Sonar, XLDeploy, etc.). Follow SLA commitments in a global Follow-the-Sun support model. Enforce compliance with security standards. Assist dev teams in industrializing their CI/CD pipelines. Act as regional CI/CD expert for AMER.

Development & Evolution:

Build

prototypes and POCs

for new tooling. Install, upgrade, and maintain CI/CD tools (both on-prem and Azure). Drive

automation

and reduce manual workload (e.g., chatbots). Contribute to

Azure cloud evolution

of the DevOps platform. Define

SLOs/SLIs/SLAs

, implement monitoring & KPIs.

Knowledge Sharing:

Produce documentation & processes. Evangelize best practices in CD/DevOps. Participate in internal communities of practice.

Must-Have Skills:

Core technical stack

: Linux, Bash, Python, Jenkins, Git, monitoring tools.

Experience

: 5+ years in development/admin of Software Factory tools.

Soft skills

: Autonomy, problem-solving, communication, stakeholder management.

Mindset

: Client-centric, results-driven, collaborative, international teamwork.

Nice-to-Have Skills:

Cloud & Infra

: Microsoft Azure, Kubernetes, Docker, Terraform, ArgoCD.

CI/CD ecosystem

: TeamCity, GitHub Enterprise, GitHub Actions, XLDeploy, Nexus, Sonar, JFrog/Artifactory.

Build tools

: Maven, MSBuild, npm.

Scripting

: PowerShell.

Language skills

: French + English (mandatory English for AMER collaboration).

What Success Looks Like:

Stable and performant CI/CD platform with minimized downtime and incidents. Increased automation, reducing manual support effort. Strong adoption of DevOps practices across developer teams. Efficient monitoring with actionable KPIs.
Improved developer experience and productivity within the software factory.

Candidate Fit (Ideal Profile):

A

senior DevOps/SRE

with: + Proven experience running and scaling

CI/CD toolchains

in hybrid (on-prem + cloud) setups.
+ Hands-on in

automation (Python, Bash)

and

observability (monitoring/alerting)

.
+ Comfortable with

multi-regional collaboration

(Montreal, Paris, Bangalore).
+ Skilled in

mentorship, documentation, and evangelizing DevOps practices

.
Strong balance of

technical expertise

(tools, automation, cloud migration) and

soft skills

(client focus, autonomy, communication).

LANGUAGE:

French, English.


Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

=============================================================================

Presentation du role:

Ce poste est rattache au departement Digital and Data Service du Group COO. La mission est d'assurer la fiabilite, la resilience et la performance de la DevOps Service Platform en appliquant les principes SRE. Le role combine l'ingenierie de la fiabilite des plateformes, les pratiques DevOps, la gestion de la chaine d'outils et le support a l'adoption par les developpeurs.

Responsabilites principales:

Support & Adoption:

Garantir la stabilite et la disponibilite des services et outils CI/CD (Git, Jenkins/TeamCity, Nexus, Sonar, XLDeploy, etc.). Respecter les engagements SLA dans un modele de support global

Follow-the-Sun

. Assurer la conformite avec les normes de securite. Aider les equipes de developpement a industrialiser leurs pipelines CI/CD.
Agir comme expert regional CI/CD pour la zone AMER.

Developpement & Evolution:

Construire des prototypes et realiser des POC pour de nouveaux outils. Installer, mettre a jour et maintenir les outils CI/CD (on-premise et Azure). Piloter l'automatisation et reduire la charge de support manuel (ex. chatbots). Contribuer a l'evolution de la plateforme DevOps sur Azure Cloud.
Definir les SLO/SLI/SLA, mettre en place le monitoring et les KPI.

Partage des connaissances:

Produire la documentation et les processus. Promouvoir les bonnes pratiques en CI/CD et DevOps.
Participer aux communautes de pratique internes.

Competences requises:

Pile technique de base

: Linux, Bash, Python, Jenkins, Git, outils de monitoring.

Experience

: minimum 5 ans en developpement/administration d'outils de Software Factory.

Competences transversales

: autonomie, resolution de problemes, communication, gestion des parties prenantes.

Etat d'esprit

: orientation client, axe sur les resultats, collaboratif, travail en equipe internationale.

Competences appreciees:

Cloud & Infra

: Microsoft Azure, Kubernetes, Docker, Terraform, ArgoCD.

Ecosysteme CI/CD

: TeamCity, GitHub Enterprise, GitHub Actions, XLDeploy, Nexus, Sonar, JFrog/Artifactory.

Outils de build

: Maven, MSBuild, npm.

Scripting

: PowerShell.

Langues

: francais + anglais (l'anglais est obligatoire pour la collaboration avec AMER).

Facteurs de succes:

Une plateforme CI/CD stable et performante avec un minimum d'incidents et de temps d'arret. Une automatisation accrue, reduisant l'effort manuel de support. Une forte adoption des pratiques DevOps par les equipes de developpement. Un monitoring efficace avec des KPI exploitables.
Une experience developpeur amelioree et une productivite renforcee au sein de la Software Factory.

Profil ideal du candidat:

Un

DevOps/SRE senior

avec :Une experience averee dans l'exploitation et la mise a l'echelle de chaines CI/CD en environnement hybride (on-premise + cloud). Une maitrise pratique de l'automatisation (Python, Bash) et de l'observabilite (monitoring/alerting). Une aisance dans la collaboration multi-regionale (Montreal, Paris, Bangalore). Des competences solides en mentorat, documentation et promotion des pratiques DevOps.


Un equilibre fort entre

expertise technique

(outils, automatisation, migration cloud) et

competences relationnelles

(orientation client, autonomie, communication).

Langues:

Francais, Anglais

La capacite a communiquer en anglais, a l'oral comme a l'ecrit, est obligatoire car la personne dans ce poste devra collaborer regulierement avec des collegues et partenaires aux Etats-Unis.