Job Description

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.



Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world--all in a flexible, award-winning workplace.


We are seeking a

Site Reliability Engineer II

to join our Release Engineering team in our Toronto office. You will be instrumental in building and maintaining our platform engineering solutions, focusing on CI/CD enablement, Kubernetes infrastructure, and developer tooling. You'll work closely with development teams to improve deployment workflows and platform reliability.

Key Responsibilities

You deploy, configure, monitor, and optimize highly available Kubernetes clusters on AWS/EKS You help maintain the overall health of the platform, including triaging and troubleshooting production issues, monitoring system capacity, and working with other technical teams to ensure adherence to compliance and security best practices You continuously strive to improve the internal developer experience and the software development lifecycle You stay current on technical trends to suggest innovative tools and approaches to interesting problems You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules

Basic Qualifications

3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles Experience with Kubernetes and container orchestration Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure) Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.) Experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)

Preferred Qualifications

Experience with monitoring, observability, and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana) Knowledge of configuration management systems (e.g. Ansible, Chef, Puppet) Experience in automating releases, continuous integration/delivery systems and relevant tools (e.g. Jenkins, CircleCI, Travis CI, Buildkite) Experience with GitOps practices and tools like ArgoCD

The base salary range for this position is 109,000 - 165,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.



Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.



Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.



PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.



This role is expected to come into our

Toronto office 1 day per month

, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we

cannot

employ candidates residing in:

Location restrictions:

Australia:

Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada:

Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States:

Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.



People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

Competitive salary Comprehensive benefits package from day one Flexible work arrangements Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs

Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses



PagerDuty is Great Place to Work-certified(TM), a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.



Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.



PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.



PagerDuty uses the E-Verify employment verification program.