The Site Manager is responsible for overseeing the daily operations, performance, and profitability of the site. This role involves managing staff, ensuring excellent customer service, maintaining operational efficiency, and ensuring compliance with company policies and industry regulations.
Key Responsibilities:
1. Operational Management
Oversee the day-to-day operations of the site, including cardlocks and bulk fuel fleet
Ensure efficient inventory management of petroleum products, lubricants, and retail merchandise
Monitor and maintain accurate fuel stock, pricing, and delivery schedules
Ensure compliance with environmental, health, and safety (EHS) standards and regulatory requirements
Conduct routine inspections to maintain site safety, cleanliness, and equipment functionality
2. Staff Leadership & Development
Recruit, train, and supervise site employees, including dispatchers, drivers, and yard attendants
Set performance goals and conduct regular performance evaluations
Promote teamwork, accountability, and a culture of safety and service excellence
Manage staff schedules, payroll submissions, and compliance with HR policies
3. Customer Service & Relationship Management
Ensure exceptional service delivery and address customer complaints promptly
Maintain strong community and business relationships to enhance the company's image
4. Compliance & Reporting
Ensure adherence to all oil and gas regulatory requirements
Prepare and submit periodic operational reports to head office
Monitor compliance with company policies, safety regulations, and environmental laws
Conduct safety drills, audits, and risk assessments regularly
Qualifications & Skills:
Preferred
5+ years of experience
in retail or oil and gas operations, with at least
2 years in a leadership role (We are willing to train the right candidate)
Strong leadership, analytical, and problem-solving abilities
Strong understanding of petroleum retail operations, product handling, and safety procedures
Proficiency in MS Office
Key Competencies:
Strong leadership and decision-making ability
Strong communication and interpersonal skills
Financial and operational management knowledge
High attention to safety and regulatory compliance
HOW TO APPLY:
Email resume to:
brentm@cougarfuelsltd.ca
Closing date: Open until filled
While we appreciate the interest of all candidates, only those selected for interviews will be contacted
Job Type: Full-time
Work Location: In person
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