Job Description

Medicine Hat Nissan

This role sets the tone for our entire dealership.

You are the

first point of contact

, the

face of the showroom

, and the person who ensures the front office runs clean, accurate, and professional every day.



#

First Point of Contact

Greet and direct showroom guests with confidence and professionalism Answer and route incoming phone calls efficiently Create a welcoming, organized showroom environment at all times
#

Relationships

Reports directly to the

Office Manager

Maintains close working relationships with

Sales, Office, and Fixed Operations

#

Core Responsibilities

Answer telephone calls and provide information or route callers appropriately Maintain a courteous, calm, and professional demeanor with all customers Take messages and ensure timely delivery to the correct department Contact vendors when issues arise and report outcomes to management
#

Daily Tasks

Monitor and respond to emails Track staff attendance Maintain coffee and guest areas (stocked, clean, presentable) Stamp outgoing mail and schedule courier pick-ups
#

Office & Accounting Support Duties

Balance daily cash and tills; investigate and resolve discrepancies Stock in all new and used vehicles in DMS System Create stock numbers for vehicles Data entry for new and used inventory Post Nissan vehicle invoices File all new and used vehicle documentation accurately Post fuel slips in DMS Maintain customer database Scan and file documents in the PBS system
#

Accounts Receivable

Review A/R regularly and report balances over 30 days Send customer statements Make monthly overdue follow-up calls Request and track missing invoices
#

Assets (What Will Set You Apart)

Basic accounting knowledge or prior bookkeeping experience Comfort reviewing balances, reconciling cash, and spotting discrepancies Experience in an office, dealership, or accounting-related role Strong attention to detail and follow-through
#

Why Medicine Hat Nissan

Structured environment with clear expectations Support from experienced management Opportunity to build valuable administrative and accounting skills A role that matters--accuracy and professionalism are critical here

Apply if you take ownership, stay organized, and run a tight front office