Job Description

DUTIES AND RESPONSIBILITIES

Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners. Assess customers' needs, guiding their product selection and purchase. Respond to inquiries with accurate pricing, inventory, and delivery information. Handle special orders, requests, issues/concerns with enthusiasm and efficiency. Provide quotes for clients and follow ups. Examine and resolve customer issues, address short payments, and returns in a timely fashion. Continually improve product knowledge and stay up to date on the latest trends and innovative technology. Maintain product displays and literature to ensure most current information is available to customers Conduct after sales service with customers Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner. Other duties as required

SKILLS AND COMPETENCIES

A strong sales presence Outstanding customer service and interpersonal skills Quick responsiveness and problem-solving skills Able to learn and operate the applicable software system used to process orders Intermediate math skills Organizational and time management skills Can work independently and in a team environment Ability to work in a fast-paced environment Basics of design and interior decorating is an asset Must work Saturdays and have reliable transportation

EXPERIENCE/EDUCATION:

Minimum Grade 12 education

required

Minimum of two years' sales experience Knowledge of the plumbing products would be considered an asset Strong computer skills with the ability to quickly learn new systems

#BP01

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Education

Required* High School Diploma or better in Other