Job Description

BSH Home Appliances LTD

Tomorrow is our home.

Find out how easily you can achieve at BSH Home Appliances Ltd. As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch and Gaggenau as well as our local brand Thermador, our focus truly is on innovation. In addition, that does not just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make his or her individual contribution to our overall success. Join us now and give your career a home.

Showroom & Brands Consultant

Montreal, QC/ Full-time (Fully On-Site)

Pay Range $22.11 - $29.48

Your responsibilities

The Showroom and Brands Consultant will provide exemplary customer service to consumers and trades. He she will demonstrate expertise in product knowledge and be familiar with experiential marketing activities and capable of presenting information to clients and small groups. This role will be responsible for daily consultations, assistance with event coordination, trade outreach and assigned projects and reporting as relevant to showroom activities.

• Acts as showroom brand ambassador for Bosch, Thermador and Gaggenau brands, facilitating showroom appointments and event experiences.
• Understands BSH brands and products and is able to explain and demonstrate features and benefits in varying lifestyle applications. Support this function with a commitment to continued product learning.

• Responsive to consumer inquiries and requests with solutions focused approach, escalating as needed to the Regional Marketing Manager.

• Partners with internal and external stakeholders to help close sales cycle, including follow-up with client and provision of resources and specifications.

• Manages and provides updates to showroom calendars and events schedules, using available CRM tools and BSH identified systems.

• Gathers information and resources from available BSH sources to integrate into client product presentations

• Maintains designer data base relevant to Trade programs

• Promotes BSH trade program benefits, and is responsive to members\xe2\x80\x99 inquiries, registrations and experience

• Assists in maintaining the showroom appearance, inventory and displays

• Compliant with organizations purchasing, accounting and data keeping policies

• Assists with the execution of showrooms activities (virtual or in person) including events, culinary demonstrations and sales and training activities as directed

• Assists in the assembly and distribution of promotional materials

Your profile

• High-School Diploma \xe2\x80\x93 Required
• 0-2 Years of Experience (Appliance industry) \xe2\x80\x93 Required
• 3-5 Years of Experience (Appliance industry) \xe2\x80\x93 Preferred
• 3-5 Years of Experience (Experience in marketing, events, retail or similar industry, appliance industry preferred, retail or manufacturing) \xe2\x80\x93 Required
• Organized, detail oriented and effective communicator
• Capable of learning technical information and relaying to client demographic
• Comfortable with public speaking with an understanding of the luxury market clientele
• Ability to use MS Office programs (Outlook, Word, Excel, PowerPoint) for administrative competency
• Salesforce or CRM experience an asset
• Knowledge of kitchen appliances and a familiarity with culinary activations
• Bilingual in French and English (English only if not in Quebec)
• Post-Secondary education in marketing, business or client relations preferred
• Travel Percentage \xe2\x80\x93 10%

Your pay & benefits

• Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Accidental Death and Dismemberment Insurance, Critical Illness Insurance, and Education Assistance Program.
• Eligible to join the Retirement Savings Plan on your date of employment with BSH, you can tax shelter up to 18% of earned income subject to additional CRA specific regulations. BSH offers a profit sharing contribution of 3% of your eligible annual. In addition, BSH makes an employer matching contribution of 50% of your employee RRSP contributions, subject to a max match contribution of 3% of eligible earnings.
• Vitality Employee Wellness program through Manulife.
• Vacation time is provided based on the employee\xe2\x80\x99s service date with BSH (the range is between 15-30 days according to seniority level).
• 40 hours of paid sick leave (hourly employees).
• Employee, friends, and family discount program for company products.
• BSH provides ongoing product training, computer tablet, cell phone, and a company vehicle for eligible positions.

Further information

Please visit and learn about what makes BSH a Top Employer!

BSH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

At BSH we appreciate everyone\'s uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential.

This position is eligible for the BSH Associate Referral Program (if applicable).

Find a new home for your professional ambitions.

BSH