Job Description

Company Description

Colibri Tattoo and Piercing is one of Toronto's biggest, most prominent tattoo studios, with four locations spanning across the city. We offer a variety of artists and styles of tattoos to choose from. We continue to grow and are looking for a Manager to join our team.

Some of your duties as Shop Manager include:

- Answering phone calls and replying to client e-mails and inquiries on social media (Instagram, Google, etc.) in a timely manner

- Maintaining a transparent and positive work environment for the artists and the clients.

- Interacting with clients from their arrival to the shop, to cashing them out and providing them with the necessary aftercare information.

- Simple financial reporting daily (calculating sales, managing deposits left by clients)

- Maintaining the cleanliness of the shop (sweeping, changing trash, keeping items stocked)

- Weekly inventory management

- Overseeing the studio's schedule and corroborating with artists to book appointments.

Experience/Skills Requirements:

- Customer Service: 3 years min. (required)

- Management: 2 years (preferred)

- Problem-solving and resourceful

- Strong communication skills (strong English required, bilingual/multilingual is a bonus)

- Knowledge of the tattoo/piercing process (having tattoos and piercings is a strong bonus)

Salary and Schedule

The starting wage is from $20/hr (full-time) with room for growth based on performance.

11am-8pm Tuesday-Sunday with Saturdays off.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Application question(s):

Do you have any tattoos or piercings/any prior knowledge of the industry? Do you speak any other languages?
Experience:

Management: 1 year (preferred) Customer service: 3 years (required) Sales: 1 year (preferred)
Language:

English (preferred)
Work Location: In person