Job Description

Northstar Bicycle Co is looking for a Shipping and Receiving person to join our team. You will be responsible for the accuracy of what comes in and out of our store. From initial special order status to a delivered product, you will achieve company order timeline goals. You will strive to learn the most effective and up to date ways to provide quick and accurate service. You will work along side our E-Commerce Coordinator to ensure accurate in-store and online product information . We are looking for an overall guest centric individual who is comfortable in a fast-paced environment.

Responsibilities:

Accept and receive incoming freight. Accurately input product data entry. Entering all online special order products with assistance of the E-Commerce Coordinator Pick in-store items, assist with warranties and returns, and organize local pick-ups. Packaging, labelling and shipping items. Answering customer inquiries and concerns via phone, email, and text. Communication through internal channels to keep everything running smoothly. Submit order reports to the Manager.
Qualifications:

Must be an organized self-starter and capable of working independently and as a team. Professional experience in the customer service field (1 year minimum required). Professional experience with data entry (1 year recommended). Basic knowledge of bicycle repair, service maintenance, and diagnosis. Advanced knowledge an asset, but not required. Previous knowledge of shipment software an asset, but not required. Previous knowledge of a POS system an asset, but not required. Previous training module completion (Trek U, S-Tec, etc.) an asset, but not required. Willingness to work some weekends, some holidays, and extended sale periods as required.
What We Offer:

A challenging experience in a fun-loving environment Competitive wages and performance based increases. Flexible scheduling. Individual and team based contests. Health and Dental benefits. Brand specific online training. Discounts on the latest bikes, parts, and gear Espresso Bar on-site to keep you fueled.
Do you sound like a great fit? Send us your resume to schedule an interview. We can't wait to meet you!

Job Type: Part-time

Pay: From $21.50 per hour

Expected hours: No more than 25 per week

Benefits:

On-site parking Paid time off Store discount
Application question(s):

Able to commute to work immediately?
Work Location: In person