Job Description

Position function:

Reporting to the Shipping Administrator the individual will be responsible for providing essential administrative support for Caldic's shipping/receiving team. This function includes processing shipments, managing shipping documentation and records, coordinating with carriers, resolving shipping issues, providing customer service, and maintaining supply levels. This role is crucial for ensuring the timely and accurate movement of goods while maintaining accurate logs, efficient processes, and compliance with regulations. Shipping Administrator required to complete all assigned tasks involving the Shipping and Receiving responsibilities.

Scope:

The Shipping Administrator will be responsible for becoming familiar with shipping and receiving procedures to ensure products and ingredients are shipped and received according to Caldic's processes and procedures. This position will be expected to work with all departments at Caldic as well as customers, suppliers and third party logistics companies and will report directly to the Shipping Administrator Supervisor.

MAJOR TASKS AND DUTIES:

To execute all shipping and receiving administrative processes and procedures as it relates to the Distribution of shipments to Caldic's locations, customer sites and the receipt of suppliers' products and ingredients. Responsible to monitor and print work orders containing dry goods and purchased product to ensure orders are available to be picked and anticipated delivery dates are met; Support Liquid Blends by notifying Liquid Blends administrator of printed work orders containing Liquid products Regular communication with Replenishment to follow up on outstanding product to fill current and upcoming sale orders Regular communication with Customer Service to ensure any order specifications, modifications or status are clearly detailed; May include overflow updates, detailed delivery instructions, change of address, delivery date/time or Purchase Order number Review orders (shipped or pick-ups) up to 3 days ahead to ensure pick tickets are printed for picking and to prepare packing lists once the orders have been picked.. ensuring customer requirements are met prior to shipping. ; Picking must be completed and signed off prior to preparing BOL for drivers Assist the warehouse team on the floor with any issues that arise. Must ensure daily incoming report is reviewed and purchase orders are printed for receiving; Manage the receiving desk to assist with delivery paperwork Verify on a daily basis that all scheduled orders are accounted for on the run sheet

;

Any orders not printed will go on the overflow run sheet and should be picked and loaded accordingly Responsible to post orders as confirmation that order is picked, loaded and in-transit Coordinate ongoing logistics duties; Prepare RMA's for customer order refusals due to leaking or damaged totes and ensuring rush orders are organized and managed appropriately Organize third party logistic deliveries as required and provide all required delivery information and paperwork; May be required for regions outside of Caldic's drivers delivery regions, out of province or international deliveries Daily communication with Caldic drivers, to resolve driver delivery issues and any other issues that may arise. Assign Caldic drivers overflow runs. Responsible to review and close partially received purchase orders and inform Replenishment Verify Montreal transfer load; verify shipments for transfer by completing work orders and shipment confirmations Responsible for following Food Safety and Quality requirements as per Prerequisite programs, HACCP plans, CCP monitoring and SQF code. To attend any required training necessary for the job.
Complete all other duties as assigned by Supervisor/Manager.

Ensure compliance with all health and safety regulations, GMP's and HACCP requirements

KNOWLEDGE/SKILLS AND EXPERIENCE:

Minimum grade 12 education or equivalent Customer Service and distribution experience is required Must have strong computer skills Must have strong verbal and written communication skills Must have strong interpersonal and analytical skills Must be able to work in a fast paced environment and continuously multi-task
Job Type: Full-time

Pay: $25.00-$26.00 per hour

Work Location: In person