Job Description

Benefits:

Competitive salary Dental insurance Health insurance

Company Overview

At Lock 8 Equipment, we are committed to providing top-quality welding equipment, repair services, and rental solutions to our customers. Our mission is to deliver exceptional customer service while staying at the forefront of welding technology and industry advancements. We pride ourselves on fostering a safe, supportive, and growth-oriented work environment for our employees.

Position Summary

Lock 8 Equipment is seeking a highly organized and detail-oriented Shipping & Administrative Coordinator to support our shipping, receiving, order processing, and inventory management operations. This role involves handling customer inquiries, coordinating shipments, processing orders, and maintaining inventory records, along with general administrative and warehouse duties.



The ideal candidate is proactive, adaptable, and comfortable working in both office and warehouse environments. This position requires strong communication skills, computer proficiency, and the ability to lift up to 60 lbs.

Benefits

Competitive pay

($17.00 to $23.00 per hour)

Health & Dental Benefits

(after a 90-day probationary period)

Career growth opportunities

with paid training and advancement potential

Responsibilities

Administrative & Customer Support

Greet and assist customers with

inquiries, orders, and transactions

, ensuring excellent service. Respond to incoming

phone calls

in a professional and timely manner. Answer

emails

, directing inquiries to the appropriate team members. Process customer orders accurately in the system and coordinate fulfillment. Receive and process

payments for orders

, maintaining accurate financial records. Contact and follow up with

suppliers regarding orders, shipments, and inventory needs

.

Shipping, Receiving & Inventory Management

Weigh, pack, and

schedule shipments with couriers

to ensure timely deliveries. Inspect and count

incoming inventory

, ensuring accurate record-keeping. Maintain a

well-organized stockroom

, ensuring easy access to inventory. Accurately

pick, pack, and fulfill customer orders

.

Warehouse & Equipment Maintenance

Load and unload

shipments and inventory

safely and efficiently. Clean and maintain

warehouse tools, machinery, and workspaces

. Ensure the

facility remains safe, clean, and organized

at all times. Assist with

winter maintenance

(salting parking lots when necessary).

Additional Duties

Assist with processing

cylinder work orders

, including occasional outdoor tasks in varying weather conditions. Collaborate with the team to support warehouse and administrative operations. Perform other

general warehouse and administrative duties

as needed.

Qualifications

High school diploma or equivalent required. Previous experience in shipping, receiving, order processing, or administrative support is preferred but not required. Strong organizational and multitasking skills with great attention to detail. Proficiency in computers (Microsoft Office, inventory management software, or ERP systems). Effective communication skills, both verbal and written. Self-motivated and able to work independently and in a team. Ability to lift up to 60 lbs and perform physical tasks in a warehouse environment.

Physical Demands

Lifting up to 60 lbs

on a regular basis. Standing, walking, and bending for extended periods. * Working in

varying weather conditions

as needed.