Job Description

We are seeking an experienced Shipper/Receiver to join our customer service team in Airdrie, Alberta. Interested candidates must possess a positive, team-focused attitude, excellent customer service skills, and the ability to provide consistent high-quality detailed work, within a fast-paced environment. If you\'re a friendly, customer service-oriented person, who loves solving problems, and is willing to go the extra mile to ensure customer satisfaction, we\'d love to speak to you about this rewarding career opportunity.

Compensation and Benefits

This is a permanent full time position offering a competitive wage and excellent benefits.

Comprehensive benefits package includes:

• Paid time off for vacation and sick days.
• Extended medical, dental, and vision coverage.
• Life and disability insurance.
• Employee assistance program.
• Educational assistance program for training courses related to your employment.
• Company matching pension plan.
• $1,000 flex/wellness plan.

Schedule:

• Day shift.
• Monday to Friday, 8:00 AM to 4:30 PM.
• No weekends.

Why Choose Wiseworth Canada

Wiseworth Canada Industries Ltd. is a leading company in the air compressor industry, specializing in sales and services. As the largest provider in Western Canada, we are proud to be the master distributor for Ingersoll Rand compressed air products, parts, and services. Our extensive reach covers Alberta, British Columbia, as well as the Northwest and Yukon Territories.

At Wiseworth, we foster a culture of respect, integrity, and teamwork, which enables us to attract and retain top talent. We provide a positive workplace environment that encourages enthusiasm, innovation, and accountability among our employees. By prioritizing these values, we ensure that our customers receive the highest level of service and expertise in the air compressor industry.

Ingersoll Rand is a globally recognized brand known for its excellence in compressed air products and innovative solutions. Through our longstanding partnership with Ingersoll Rand, we have established ourselves as the preferred supplier in our industry. Our commitment to excellence has been recognized through various accolades. We are honored to have been named the Top Ingersoll Rand Distributor in North America.

Additionally, we have received the Consumer Choice Award for Business Excellence, securing the position of Top Air Compressor Service Provider for the 9th consecutive year. These achievements reflect our dedication to delivering exceptional products and services to our customers.

As a Wiseworth Canada employee you will enjoy:

• Employment stability.
• Positive work-life balance.
• Opportunities for career growth and advancement.
• Competitive compensation package that is worthy of your experience.
• Ongoing training and development.
• Engaged leadership that is focused on continuous improvement.
• Company-wide commitment to workplace safety.

Daily activities will include:

• Working closely and providing support to our sales and service departments.
• Prioritizing daily shipments and coordinating shipments with carriers to ensure on time delivery to local, national, and international destinations.

• Meeting delivery trucks to receive and send shipments.
• Generating sales order pick-lists and gathering stock items.
• Quality checking orders to ensure quantities, destination, and routing are correct.
• Tagging and labelling merchandise appropriately.
• Preparing shipping documentation, packaging, and loading products correctly.
• Maintaining inventory of shipping materials e.g. pallets, boxes, packaging materials.
• Examining incoming shipments, rejecting damaged items, recording shortages, and documenting irregularities.
• Tracing lost shipments and/or customer claims of lost shipments; initiating proof of delivery documents and handling freight damage claims.
• Unloading, unpacking, verifying and receiving items against purchase orders.
• Receiving incoming shipments into our inventory system and verifying accuracy of shipment.
• Marking and/or labelling items as received with part IDs.
• Stocking of items numerically, and according to size, shape, and type. Sorting and placing stock on racks, shelves or in bins.
• Material handling of items using carts, pallet jacks, and forklifts.
• Ensuring that forklifts and associated equipment are working properly and adhering to required maintenance schedules.
• Participating in regularly scheduled inventory counts and cycle counts.
• Organization and cleaning of warehouse, parts room, service shop, and associated areas.
• Assistance with in-shop mechanical repairs, paint booth activities, and other miscellaneous tasks.
• Adherence to workplace safety standards and procedures.
• Handling incoming customer inquiries via phone and email.

Qualifications:

• High school diploma. Post secondary and/or related work experience preferred.

• No criminal record.
• Valid Class 5 Driver\xe2\x80\x99s License with no major traffic violations, suspensions, or DUI\xe2\x80\x99s in previous 5 years.
• Previous forklift operation experience/certification preferred.
• Overhead crane experience is an asset.
• Ability to multitask and assist wherever needed on a daily basis.
• Strong verbal and written communication skills.
• Ability to complete packing labels and associated documentation in a legible manner.
• Working proficiency with computers and Microsoft Office programs including Excel, Word, Outlook. Training will be provided for other associated inventory management and logistics software systems.
• Accuracy and attention to detail in handling frequent paperwork and documentation processes.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, reaching, lifting, and kneeling.
• Good physical ability to move moderately heavy and/or bulky material. Will regularly lift or move up to 25 lbs, frequently lift or move up to 50 lbs, and occasionally lift or move more than 75 lbs unassisted.
• Use of basic tools and equipment.
• Position requires working in varied conditions including a mechanical service shop, shipping warehouse, parts storage room, with exposure to noisy operating equipment, hot and cold weather conditions, and requires the use of ladders and aerial platforms.
• Wiseworth Canada Industries Ltd. is an alcohol and drug free workplace.
• Seeking candidates eligible for employment in the Airdrie, Alberta region.

Wiseworth