Job Description

About Us:

Founded in 2020, FIKA's origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto's Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer



About Us

The Joint Cannabis has been proudly serving customers across the Prairies and Canada since 2007. Starting as a tobacconist and glass galley before legalization, we've grown into one of the region's leading cannabis retailers. Today, we operate multiple locations in Manitoba and Saskatchewan, offering an unmatched selection of cannabis and accessories at competitive prices.

Our mission is simple:

to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We're passionate about staying ahead of trends and offering one of the most extensive selections of cannabis and accessories across the Prairies, at prices that make sense. When you join The Joint, you're joining a team that values curiosity, collaboration, and growth. We believe in creating an environment where employees feel supported, empowered, and proud to deliver exceptional experiences every day.

Job Overview:

As a Shift Supervisor, you'll be the key player in creating an exceptional guest experience while keeping store operations running smoothly. From opening and closing procedures to maintaining accurate inventory and ensuring compliance with company standards, you'll make sure every detail is handled with care. This role is perfect for someone who loves retail, thrives in a fast-paced setting, and takes pride in operational excellence.



Core Responsibilities

Greet customers warmly and create a welcoming, positive shopping experience. Provide exceptional customer service; answer questions, offer product knowledge, and assist with selections. Ensure all opening and closing procedures are completed accurately and efficiently. Handle cash transactions and maintain accuracy in all financial processes. Maintain a clean, organized, and safe store environment at all times. Assist with merchandising and promotional activities to keep displays fresh and engaging. Monitor inventory levels, process orders, and ensure accurate stock counts. Support e-commerce operations, including order fulfillment and packaging. Uphold company standards and ensure compliance with all policies and procedures. Maintain a high level of cannabis product knowledge and stay informed about new products and trends. Represent the brand professionally with a positive attitude and polished appearance. Perform other operational tasks as required to support the store's success.

Qualifications

Retail experience required Industry experience is an asset Supervisory experience in a retail environment preferred Ability to delegate and take ownership Excellent interpersonal and customer service abilities Great time management and prioritization skills Must be 19+ Current & valid Smart Choices Cannabis Certification Ability to provide a current Criminal Background Check Availability to work at two or more locations Flexible availability, including closing shifts and weekends

Working Conditions

Ability to remain on your feet for extended periods during shifts Comfortable lifting and moving items up to 25 pounds as needed Flexibility to work additional hours or overtime when required

Hours:

Must be available between 6:15 AM - 12:30 AM, Monday to Sunday

Start Date:

On or around February 2, 2026

Job Type:

Part-time

We are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. We celebrate diversity and encourage people from all backgrounds to apply.



This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted.